Showroom Specialist: Design, Displays & CRM Support

Innovations in Wallcoverings, Inc.; Atlanta (GA); On-site; USD 38,000 - 46,000; Full time

Job summary

Innovations is seeking a Showroom Assistant to support daily operations and deliver an exceptional client experience in a design-focused environment in SoHo, New York.

You will greet visitors, handle inquiries, assist the sales team with stock checks and order entry using Microsoft Dynamics 365 Business Central, and keep CRM records accurate.

This role emphasizes organization, reliability, and teamwork, with opportunities to contribute to showroom events and designer presentations.

Qualifications

• Excellent customer service and communication skills.
• Strong organizational abilities and attention to detail.
• Able to manage multiple tasks with follow-through.
• Experience with CRM systems; Dynamics 365 a plus.

Responsibilities

• Welcome showroom visitors with a friendly, professional first impression.
• Answer phone calls and emails, provide product information, and route requests.
• Support sales with stock checks, pricing inquiries, and order entry.
• Maintain CRM records and update customer contact information.
• Prepare samples, organize returns, and coordinate product collections.
• Keep showroom displays presentable and assist with events.

Skills

Customer service

Organized

Attention to detail

CRM familiarity

Communication skills

Self-motivated

Tools

Microsoft Dynamics 365 Business Central

Job description

Innovations is seeking a Showroom Assistant to support daily operations and deliver an exceptional client experience in a design-focused environment in SoHo, New York.

You will greet visitors, handle inquiries, assist the sales team with stock checks and order entry using Microsoft Dynamics 365 Business Central, and keep CRM records accurate.

This role emphasizes organization, reliability, and teamwork, with opportunities to contribute to showroom events and designer presentations.