Showroom Sales Manager

Poel Group Staffing Inc.; New York (NY); On-site; USD 180,000 - 225,000; Full time

Job summary

Poel Group in Brooklyn, NY is seeking an experienced Showroom Sales Manager to lead a sales team, oversee daily showroom operations, and drive revenue across retail and trade channels. The ideal candidate is a hands‑on leader who can build high‑performing teams and deliver a consultative, high‑quality showroom experience.

The role requires Sundays availability and a proven ability to grow showroom traffic, strengthen relationships with designers, architects, contractors, builders, developers,

Qualifications

• Minimum 5 years of retail management experience.
• Proven success leading and coaching sales teams.
• Strong consultative selling and customer relationship management.
• Experience building relationships with trade professionals, including designers, architects, contractors, builders and developers.
• Ability to analyze sales metrics and drive profitability.

Responsibilities

• Lead, coach, and develop the showroom sales team to meet targets and deliver excellent service.
• Cultivate a performance-driven team culture.
• Drive sales growth across retail and trade accounts.
• Develop relationships with designers, architects, contractors, builders, developers, and customers.
• Identify opportunities to increase showroom traffic, engagement, and referrals.
• Ensure a consultative, personalized customer experience throughout the sales process.
• Monitor KPIs, margins, and profitability and identify improvement opportunities.
• Train staff on sales techniques and product knowledge.
• Maintain showroom presentation and appearance to a high standard.
• Coordinate with operations and delivery teams for seamless customer experience.

Skills

Retail leadership

Team development

Consultative selling

Customer relationship management

Sales analytics

Communication

Job description

Showroom Sales Manager

Location: Brooklyn, NY

Schedule: Full-time, in-office; must be available to work Sundays

Salary: 180/225K

Position Overview

We are seeking an experienced Showroom Sales Manager to lead a sales team, oversee daily showroom operations, and drive revenue growth across retail and trade channels. The ideal candidate is a strong retail leader with experience serving both individual consumers and trade professionals, including interior designers, architects, contractors, builders, and developers. This role requires a hands-on manager who can develop high-performing teams, build lasting business relationships, and deliver an exceptional customer experience while meeting sales and profitability goals.

Key Responsibilities

• Lead, coach, and develop the showroom sales team to achieve sales targets and deliver excellent customer service.
• Build a positive, accountable, and performance-driven team culture.
• Drive sales growth across retail customers and trade accounts.
• Develop and maintain relationships with designers, architects, contractors, builders, developers, and individual customers.
• Identify opportunities to increase showroom traffic, customer engagement, repeat business, and referrals.
• Ensure a consultative, personalized customer experience throughout the sales process.
• Monitor sales performance, KPIs, margins, and profitability to identify opportunities for improvement.
• Train employees on sales techniques, customer engagement, product knowledge, and operational procedures.
• Maintain showroom presentation, merchandising, and overall appearance to a high standard.
• Manage employee scheduling, performance reviews, coaching, and disciplinary matters as needed.
• Collaborate with senior leadership on sales strategies, promotions, business development, and operational improvements.
• Monitor industry trends, market developments, and competitor activity.
• Coordinate with operations, customer service, delivery, and installation teams to ensure a seamless customer experience.

Qualifications

• Minimum 5 years of retail management experience, preferably in luxury retail, showroom sales, or a related industry.
• Proven success leading, developing, and motivating sales teams.
• Strong background in consultative selling and customer relationship management.
• Experience building relationships with trade professionals, including designers, architects, contractors, builders, and developers.
• Strong business acumen and the ability to analyze sales metrics and drive profitability.
• Excellent leadership, communication, organizational, and problem-solving skills.
• Ability to thrive in a fast-paced, customer-focused environment.
• Strong customer service mindset and a passion for delivering a high-quality showroom experience.