Showroom Sales Leader: Drive Growth & Customer Experience

Gypsum Management and Supply; Mount Pleasant (NC); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Disability & Life Insurance

Wellness Benefits

401(k) Retirement Plan

Employee Stock Purchase Program

Paid Holidays & Vacation Days

Professional Growth Opportunities

Development & Training Programs

Job summary

Colonial Materials, Inc. in Pleasant Garden, NC is seeking a Showroom Manager to lead daily showroom operations, drive sales strategies, and create a customer-focused environment that reflects our brand and commitment to service.

The role requires at least 5 years in building materials or construction, a Bachelor's degree in marketing or business, and a track record of leadership, merchandising, and exceptional customer service to optimize the showroom's performance.

Qualifications

• Demonstrated knowledge of building materials or construction industry preferred.
• Proven ability to lead showroom teams and drive results.
• Excellent communication and negotiation skills.
• Ability to forecast sales and manage budgets for the showroom.

Responsibilities

• Manage daily showroom operations including opening/closing procedures and team delegation.
• Lead, mentor, and train staff in effective sales and communication strategies.
• Establish sales objectives by forecasting and developing annual sales quotas for regions and territories; project expected sales volume and profit for existing and new products.
• Ensure execution of the developed sales strategies, plans and advertising or promotional programs.
• Merchandise and manage showroom displays; contribute to expanding product lines.
• Collaborate with Outside Sales Reps, Sales Managers, and other Showroom Managers to develop and maintain a consistent walk-in sales experience.
• Plan, organize, prioritize and distribute tasks, optimizing resources and minimizing costs.
• Handle escalated customer issues and resolve service concerns with professionalism.

Skills

Leadership

Sales

Merchandising

Customer service

Forecasting

Education

Bachelor's degree in marketing or business

Job description

Colonial Materials, Inc. in Pleasant Garden, NC is seeking a Showroom Manager to lead daily showroom operations, drive sales strategies, and create a customer-focused environment that reflects our brand and commitment to service.

The role requires at least 5 years in building materials or construction, a Bachelor's degree in marketing or business, and a track record of leadership, merchandising, and exceptional customer service to optimize the showroom's performance.