Showroom Sales Leader: Customer Experience & Growth

Cowtown Materials, Inc; Pleasant Garden (NC); On-site; USD 55,000 - 85,000; Full time

Job summary

Colonial Materials, Inc. is seeking a Showroom Manager to lead daily showroom operations, drive sales strategies, and create a customer-focused environment that enhances the buying experience.

You will mentor staff, manage budgets, merchandise displays, and ensure exceptional service while maintaining brand standards. The role requires strong leadership, 5+ years in related roles, and a Bachelor’s degree in marketing or business.

Qualifications

• Bachelor's degree in marketing or business required.
• Demonstrated knowledge of building materials or construction preferred.

Responsibilities

• Lead showroom operations including opening/closing; delegate tasks to staff.
• Guide sales strategies and achieve regional sales quotas.
• Merchandise displays and manage product lines; ensure showroom standards.
• Train and mentor staff in effective sales and communication.
• Collaborate with sales teams to provide a seamless customer experience.
• Develop and monitor budgets; optimize resources and reduce costs.
• Handle escalated customer issues with professionalism.

Skills

Leadership

Sales management

Customer service

Forecasting and budgeting

Merchandising

Team training

Communication

Education

Bachelor's degree in marketing or business

Job description

Colonial Materials, Inc. is seeking a Showroom Manager to lead daily showroom operations, drive sales strategies, and create a customer-focused environment that enhances the buying experience.

You will mentor staff, manage budgets, merchandise displays, and ensure exceptional service while maintaining brand standards. The role requires strong leadership, 5+ years in related roles, and a Bachelor’s degree in marketing or business.