Showroom Sales Leader & Customer Experience Coach

Lovesac Company; Arlington (VA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k) with Company Match

Paid Time Off

Medical, Dental and Vision Plans

Parental Leave

Employee Discounts

Wellness programs

Job summary

Lovesac in Arlington, VA is seeking an Assistant Showroom Manager to lead a fast-paced sales team and deliver exceptional customer experiences. You will greet clients, demonstrate products like Sacs and Sactionals, and close sales while upholding Lovesac's standards and brand.

This role requires at least 1 year in retail management, ability to stand long hours, lift up to 75 pounds, and occasional travel to local stores.

Qualifications

• 18 years of age or older.
• Minimum 1 year of experience in retail management or customer service.
• Must be able to travel locally to stores and meetings as needed.
• Ability to stand for extended periods and lift up to 75 pounds.

Responsibilities

• Sales & Customer Experience Leadership: greet clients, sell, and drive conversions.
• Build genuine connections to foster loyalty and repeat business.
• Own the customer journey end-to-end with curiosity and adaptability.
• Demonstrate strong product knowledge and deliver engaging brand tours.
• Take ownership of performance and support store team to meet KPIs.
• Guide the team, reinforce selling standards, and keep operations smooth.

Skills

Customer service

Retail management

Team leadership

Sales skills

Communication

Job description

Lovesac in Arlington, VA is seeking an Assistant Showroom Manager to lead a fast-paced sales team and deliver exceptional customer experiences. You will greet clients, demonstrate products like Sacs and Sactionals, and close sales while upholding Lovesac's standards and brand.

This role requires at least 1 year in retail management, ability to stand long hours, lift up to 75 pounds, and occasional travel to local stores.