Showroom Operations Manager & Admin Coach

Brobston Group LLC; Marlton (NJ); On-site; USD 55,000 - 75,000; Full time

Job summary

Brobston Group LLC in Marlton, NJ seeks an Administrative Manager to provide showroom and office support, ensuring excellent client service and a professional work environment.

You will coach and develop office staff while overseeing administrative operations including inventory control, shipping/receiving, payroll reconciliation, and repair department management.

This role requires strong communication, organizational skills, and the ability to multitask in a fast-paced retail setting.

Qualifications

• 3+ years of administrative experience, preferably in a retail operations environment.
• Strong client service and selling skills.
• Good interpersonal and written/verbal communication skills.
• Detail oriented with strong organizational skills.
• Team player able to multitask in a fast-paced environment.

Responsibilities

• Assist clients with purchases, repairs, and service concerns in a friendly, professional manner
• Provide relief coverage on the sales floor and assist clients as needed
• Coach, train, and develop office staff
• Ensure office operations follow company guidelines, policies, and procedures
• Manage inventory control and reconciliation of physical inventories
• Oversee shipping and receiving of merchandise and related paperwork
• Reconcile and finalize payroll for posting and ensure sales transactions and bank deposits follow policy
• Oversee the repair department to ensure timely completion of repairs
• Perform opening and closing procedures and prepare transfers and shipping packages
• Answer phones, maintain supplies, and provide general showroom/office maintenance

Skills

Administrative experience

Client service

Selling skills

Interpersonal communication

Organizational skills

Team player

Job description

Brobston Group LLC in Marlton, NJ seeks an Administrative Manager to provide showroom and office support, ensuring excellent client service and a professional work environment.

You will coach and develop office staff while overseeing administrative operations including inventory control, shipping/receiving, payroll reconciliation, and repair department management.

This role requires strong communication, organizational skills, and the ability to multitask in a fast-paced retail setting.