Retail Operations & Administrative Lead (Flexible Schedule)

Brobston Group LLC; Boca Raton (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

The Administrative Manager at Brobston Group LLC supports showroom and office operations with a focus on client service, administrative oversight, and team development. This role provides hands-on support on the sales floor as needed while coaching and training office staff and ensuring adherence to company policies and procedures.

The manager coordinates inventory, payroll, shipping/receiving, and repair workflows to maintain efficient store operations.

Qualifications

• 3+ years of administrative experience, preferably in a retail operations environment.
• Strong client service and selling skills with excellent interpersonal and communication abilities.
• Detail oriented with strong organizational skills and the ability to multitask in a fast-paced environment.
• Ability to work a flexible schedule including evenings and weekends to accommodate store hours.

Responsibilities

• Assist clients with purchases, repairs, and service inquiries in a professional manner.
• Provide relief coverage on the sales floor and support sales professionals and management.
• Coach, train, and develop office staff and ensure adherence to company policies and procedures.
• Manage inventory control, physical inventory reconciliation, and transfer documentation.
• Oversee shipping and receiving, prepare packages for mailing, and handle incoming/outgoing transfers.
• Reconcile and finalize payroll for posting and ensure sales transactions and bank deposits follow policy.
• Oversee the repair department to ensure timely completion of repairs and maintain showroom/office maintenance.
• Perform opening and closing procedures and ensure the store has necessary supplies.

Skills

Client service

Sales skills

Organizational skills

Communication

Multitasking

Team coaching

Job description

The Administrative Manager at Brobston Group LLC supports showroom and office operations with a focus on client service, administrative oversight, and team development. This role provides hands-on support on the sales floor as needed while coaching and training office staff and ensuring adherence to company policies and procedures.

The manager coordinates inventory, payroll, shipping/receiving, and repair workflows to maintain efficient store operations.