Showroom Manager | Luxury Home Products

Interliance Consulting (NV), Inc; Washington (District of Columbia); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Bonus eligibility

Full benefits package

Training & professional development

Job summary

Interliance Consulting (NV), Inc is seeking a Showroom General Manager in Washington, D.C. to lead financial performance, guide a luxury showroom team, and collaborate with Sales Leadership on strategic direction.

The role focuses on delivering a premier client experience and growing showroom profitability. The candidate will coach sales staff, manage CRM activity and alliances with architects/designers, and drive market growth while maintaining brand standards in a premium home products

Qualifications

• Bachelor's degree or equivalent.
• 5 years of inside/outside sales experience in a showroom, retail, or architectural design firm.
• 3+ years of experience in a sales management role within a high-end luxury brand environment.
• Proficient in Microsoft Office applications and CRM systems.
• Self-motivated team leader with excellent coaching and communication skills.
• Well-connected within the luxury design trade around the showroom.
• Ability to negotiate and close deals; Plumbing/tile/construction background/exposure a plus.
• Availability for up to 20% travel.

Responsibilities

• Full financial P&L, operations, and account management responsibility for the showroom.
• Lead, coach, and develop the Sales team in selling, marketing, and new business development activities.
• Execute organizational strategies to position the company as the industry leader for luxury bath and kitchen.
• Develop and maintain relationships within the architect and design community.
• Enhance relationships with current clients to increase sales.
• Guide accounts and CRM activity through regular meetings to align marketing.
• Establish and maintain showroom operational processes to uphold brand image.
• Create a showroom environment delivering a luxury experience to clients.
• Coach team to stay current on product range and competitors' offerings.
• Hold showroom associates accountable for project management and client service.
• Empower associates to resolve client issues and implement solutions.

Skills

Sales leadership

CRM proficiency

Office suite

Negotiation skills

Customer relationship management

Education

Bachelor's degree or equivalent

Tools

CRM software

MS Office

Job description

Showroom General Manager | Luxury Home Products Location: Washington D.C. Working Style: Full Time | In Showroom Join one of the Nation's premier brands for luxury and discover a work experience where diverse ideas are met with enthusiasm, and where you can be challenged to learn and grow to your full potential.

As the Showroom General Manager, you will lead and manage all aspects of the showroom's financial performance and will work with the company's Sales Leadership to set and influence the short and long-term strategic direction for the showroom territory.

As the General Manager of the showroom, you will develop, coach, and lead a sales team to achieve or exceed company sales and profitability goals, while ensuring market growth and a superior client service experience.

Key Responsibilities

• Full financial P&L, operations, and account management responsibility for the showroom
• Lead, coach, and develop the Sales team in selling, marketing, and new business development activities
• Execute organizational strategies to firmly position the company as the industry leader for luxury bath and kitchen
• Develop and maintain relationships within the architect and design community
• Enhance relationships with current clients to increase sales
• Strategically guide and develop individual associates' accounts and CRM activity through regular one-on-one meetings to ensure marketing activities match potential
• Establish and maintain operational processes to uphold brand image
• Investigate and implement innovative ways to proactively market company products
• Create a showroom environment that delivers luxury experience to all clients
• Coach team to stay current on product range and competitors' offerings, and report findings to cross-functional partners
• Hold designated showroom associates accountable for project management, offering outstanding service and follow-through for clients
• Empower associates to resolve client issues and implement solutions

Qualifications

• Bachelor's degree or equivalent
• 5 years of inside/outside sales experience in a showroom, retail, or architectural design firm
• 3+ years of experience in a sales management role within a high-end luxury brand environment
• Proficient in all Microsoft Office applications: working knowledge of CRM systems
• Self-motivated team leader with excellent coaching and communication skills
• Well-connected within the luxury design trade around the showroom
• Ability to negotiate and close dealsPlumbing/tile/Construction background/exposure a plus
• Availability for up to 20% travel

Compensation and Benefits

• Annual Salary + Bonus Structure + Full Benefits Package
• Bonus eligibility
• Benefits Package - medical, dental, vision, 401K, PTO (vacation, sick, personal, holidays), training and professional development, and more