Showroom Manager

Interior Talent; Washington (District of Columbia); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Annual bonus

Full benefits package

Job summary

Interior Talent is seeking a Showroom General Manager in Washington, DC to lead showroom P&L, drive sales performance, and manage a high-end team. You’ll collaborate with Sales Leadership to shape strategic direction and deliver a luxury client experience.

Lead a showroom sales force, coach team members, and build strong ties with architects and designers while ensuring brand standards and exceptional service. Travel up to 20% may be required.

Qualifications

• Bachelor’s degree or equivalent required.
• 5 years of inside/outside sales experience in showroom/retail/architectural design roles.
• 3+ years in a sales management role within a high-end luxury brand environment.
• Proficient in Microsoft Office; working knowledge of CRM systems.
• Self-motivated team leader with strong coaching/communication skills.
• Well-connected within the luxury design trade around the showroom.
• Ability to negotiate and close deals; willing to travel up to 20%.

Responsibilities

• Own full P&L, showroom operations, and account management.
• Lead, coach, and develop the sales team for growth and profitability.
• Drive strategies to position the brand as an industry leader in luxury bath and kitchen.
• Build relationships with architects and designers; expand current client base.
• Maintain showroom processes to preserve brand image and service quality.
• Ensure product knowledge and market intelligence are shared with cross-functional partners.

Skills

Sales leadership

Coaching

Communication

Negotiation

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

CRM systems

Job description

Showroom General Manager | Luxury Home Products

Location: Washington D.C.

Working Style: Full Time | In Showroom

Join one of the Nation’s premier brands for luxury and discover a work experience where diverse ideas are met with enthusiasm, and where you can be challenged to learn and grow to your full potential.

As the Showroom General Manager, you will lead and manage all aspects of the showroom’s financial performance and will work with the company’s Sales Leadership to set and influence the short and long-term strategic direction for the showroom territory. As the General Manager of the showroom, you will develop, coach, and lead a sales team to achieve or exceed company sales and profitability goals, while ensuring market growth and a superior client service experience.

Key Responsibilities

• Full financial P&L, operations, and account management responsibility for the showroom
• Lead, coach, and develop the Sales team in selling, marketing, and new business development activities
• Execute organizational strategies to firmly position the company as the industry leader for luxury bath and kitchen
• Develop and maintain relationships within the architect and design community
• Enhance relationships with current clients to increase sales
• Strategically guide and develop individual associates’ accounts and CRM activity through regular one-on-one meetings to ensure marketing activities match potential
• Establish and maintain operational processes to uphold brand image
• Investigate and implement innovative ways to proactively market company products
• Create a showroom environment that delivers luxury experience to all clients
• Coach team to stay current on product range and competitors’ offerings, and report findings to cross-functional partners
• Hold designated showroom associates accountable for project management, offering outstanding service and follow-through for clients
• Empower associates to resolve client issues and implement solutions

Qualifications

• Bachelor’s degree or equivalent
• 5 years of inside/outside sales experience in a showroom, retail, or architectural design firm
• 3+ years of experience in a sales management role within a high-end luxury brand environment
• Proficient in all Microsoft Office applications: working knowledge of CRM systems
• Self-motivated team leader with excellent coaching and communication skills
• Well-connected within the luxury design trade around the showroom
• Ability to negotiate and close deals
• Availability for up to 20% travel

Compensation and Benefits

• Annual Salary + Bonus Structure + Full Benefits Package
• Benefits Package - medical, dental, vision, 401K, PTO (vacation, sick, personal, holidays), training and professional development, and more