Account Development Manager

Pivotal Talent Search; Chicago (IL); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A luxury tile and bath brand in Chicago seeks a proactive Showroom Sales and Account Development Manager to develop trade accounts and exceed sales goals. The ideal candidate will have a minimum of 2 years of sales management experience in a luxury environment. They must possess strong negotiation and communication skills, be digitally savvy, and able to engage clients both virtually and in person. The role promotes accountability and collaboration within a creative team environment.

Qualifications

• Minimum of 2 years of experience in a sales management role within a high-end luxury brand environment.
• Prior inside/outside sales experience in a showroom, retail, or architectural or design firm is preferred.
• Ability to inspire trust and professionalism.

Responsibilities

• Develop trade accounts in and out of the Chicago showroom.
• Engage incoming clients and lead in the sales experience.
• Research and implement innovative marketing strategies.
• Strategically manage accounts using SAP HANA and other metrics.

Skills

Client-centric selling approach

Digital savviness

Exceptional time management

Negotiation skills

Organizational skills

Strong communication skills

Education

Bachelor’s degree or equivalent

Tools

SAP

Microsoft Office applications

Job description

Join a luxury brand of tile and bath. We are searching for an experienced Showroom Sales and Account Development Manager. This role will own the development of trade accounts in and out of our Chicago showroom, exceeding goals to grow income.

Pay

Base pay range: $65,000.00/yr - $70,000.00/yr

Additional compensation

Commission

Role Overview

The right candidate will be proactive and organized in self-management, high-energy, versatile, and a strong communicator who can strategically develop key accounts while gaining brand loyalty and recognition in the market. We value and cultivate long‑standing relationships with our clients and our teammates. We work in a highly collaborative, creative environment that values each associate’s contribution toward delivering beautiful, innovative luxury products while providing superior customer service.

Key Responsibilities

Showroom Sales and Account Development

• Execute organizational strategies to firmly position the company as the industry leader in luxury home surfaces and plumbing fixtures.
• Contribute to a culture of accountability and empowerment within the showroom—be a collaborative teammate.
• Practice professional verbal and written communication to engage and develop strong key relationships with internal and external relationships.
• ID a list of potential key trade partnerships, write a 30/60/90‑day account development plan, and re‑evaluate plans quarterly to present and market the brand.
• Consistent use of SAP, project pipelines, account list, social media, and technology as sales tools.
• Research and implement innovative ways to proactively market products through social media, in‑office PowerPoint presentations, design team tours, lunch and learns, planning and participation of special events, and attending industry networking events.
• Engage with incoming clients, learn about projects, lead in the sales experience.
• Be part of a team environment that delivers a luxury experience to all clients.
• Own and handle order issues through solution‑based client servicing.

Account Management

• Strategically manage accounts using SAP HANA and other reporting metrics.
• Effectively and confidently promote our curated brand surfaces and plumbing lines using technology, in person and virtually.
• Use innovative ideas and leverage virtual and other tools to develop and maintain relationships within the architect and design community as well as enhance relationships with current clients to increase sales.
• Attend and host industry events; lunch and learns, etc.
• Actively identify and secure new clients within the geography of the showroom.
• Remain current on product range and competitors’ offerings, and report findings to cross‑functional partners.

Required Skills/Experience

• Bachelor’s degree or equivalent preferred.
• Two years of inside/outside sales experience in a showroom, retail, or architectural or design firm.
• Minimum of 2 years of experience in a sales management role within a high‑end luxury brand environment.
• Fearless and innovative approach to selling with a client‑centric mentality.
• Ability to take charge, drive for results and make sound decisions quickly.
• Ability to negotiate and close deals.
• Digitally savvy – willing and able to connect with clients virtually and in person.
• Self‑motivated with excellent communication skills, both verbal and written.
• Well‑connected within the luxury design trade around the showroom.
• Exceptional time management skills with the ability to multitask.
• Resilient with the ability to proactively overcome challenges.
• Ability to inspire trust, integrity, and professionalism.
• Innovative and strategic thinker who promotes process improvements.
• Proficient in all Microsoft Office applications.

Seniority Level

Associate

Employment Type

Full‑time

Industries

Interior Design

Benefits

• Medical insurance
• Vision insurance
• 401(k)

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