Showroom Manager - Avalon

Brobston Group LLC; Alpharetta (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

Brobston Group LLC at the Avalon showroom in Alpharetta is seeking a Showroom Manager to lead daily showroom operations, deliver a luxury client experience, and support the Showroom Director. This role drives sales through clienteling and relationship development, sets performance standards, and oversees staffing, budgeting, and operational execution.

Responsibilities include coaching the team, monitoring market trends, forecasting payroll, and collaborating with leadership to ensure outstanding

Qualifications

• 2+ years of retail service experience, preferably luxury.
• Knowledge of watch trends and market competition.
• High school diploma or equivalent; degree preferred.

Responsibilities

• Achieve and exceed sales goals through sales strategies, clienteling, and sourcing new clients
• Evaluate team performance, provide coaching, and create action plans for staff development
• Monitor market competition and watch trends to inform selling strategies
• Strategically forecast, plan and manage payroll, staffing and other showroom budgets
• Manage daily operational tasks and uphold showroom standards for selling and service
• Assist with recruitment, retention and training; cascade product knowledge to the team
• Support teamwork and serve as a leader within the building in partnership with leadership

Skills

Retail experience

Luxury retail knowledge

Communication skills

Schedule flexibility

Education

High School Diploma

Tools

MS Office

Retail systems

Job description

Summary

The Showroom Manager at the Avalon location is responsible for leading daily showroom operations, delivering a luxury client experience, and supporting the Showroom Director. This role drives sales through clienteling and relationship development, sets performance standards for the team, and oversees staffing, budgeting, and operational execution.

Responsibilities

• Achieve and exceed sales goals through sales strategies, clienteling, and sourcing new clients
• Evaluate team performance, provide coaching, and create action plans for staff development
• Monitor market competition and watch trends to inform selling strategies
• Strategically forecast, plan and manage payroll, staffing and other showroom budgets
• Manage daily operational tasks and uphold showroom standards for selling and service
• Assist with recruitment, retention and training; cascade product knowledge to the team
• Support teamwork and serve as a leader within the building in partnership with leadership

Requirements

• 2+ years of retail service experience required, preferably in luxury retail
• Current knowledge of watch trends and marketplace competition
• High school diploma or equivalent; college degree or equivalent work experience preferred
• Proficiency with MS Office and experience using retail systems (labor management, inventory, sales reporting)
• Strong oral and written communication skills and ability to deliver exceptional client service
• Ability to work a flexible schedule including nights, weekends and holidays