Showroom Experience Specialist

Ferguson Enterprises, Inc.; Wilmington (NC); On-site; USD 21,000 - 35,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid time off

Life insurance

Vision and dental

Job summary

Ferguson Enterprises, Inc. seeks a Showroom Coordinator in Wilmington, NC onsite to welcome guests, manage appointments, and strengthen customer relationships. You will handle calls, sign-ins, literature packages, and bid follow-ups while maintaining records for efficient service.

The role requires a high school diploma and sales/customer service experience, with proficiency in Word, Excel, PowerPoint, and Outlook. Starting pay is $20/hour, with room for growth.

Qualifications

• High school diploma or GED required.
• Experience in sales and customer service.
• Attention to detail and ability to multi-task.

Responsibilities

• Greet showroom guests and build relationships.
• Answer and direct incoming phone calls with a positive demeanor.
• Manage sign-ins, appointment book, and customer folders.
• Maintain bid follow-up system and prepare literature packages.
• Send 'Thank You' cards for full house selections.

Skills

Strong interpersonal skills

Excellent communication

Customer service experience

Office software proficiency

Prioritize workload

Presentation skills

Education

High school diploma/GED

Tools

Word

Excel

PowerPoint

Outlook

Job description

Ferguson Enterprises, Inc. seeks a Showroom Coordinator in Wilmington, NC onsite to welcome guests, manage appointments, and strengthen customer relationships. You will handle calls, sign-ins, literature packages, and bid follow-ups while maintaining records for efficient service.

The role requires a high school diploma and sales/customer service experience, with proficiency in Word, Excel, PowerPoint, and Outlook. Starting pay is $20/hour, with room for growth.