Showroom Sales Associate - Customer Service

Ferguson Enterprises, Inc.; Lincoln (NE); On-site; USD 54,000 - 74,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Job summary

Ferguson Enterprises, LLC is seeking a Showroom Customer Service Representative to drive sales by identifying customer needs and presenting products on the showroom floor. You will assist customers, manage quotes, and coordinate with the warehouse to ensure timely delivery and order accuracy.

The role emphasizes customer service excellence, multi-tasking, and teamwork within a commission-eligible environment.

Qualifications

• 0-3 years of prior customer service experience preferred.
• Knowledge of plumbing fixtures, lighting, and appliances preferred.
• Results oriented, able to meet goals and build relationships.
• Excellent communication for phone/in-person sales and follow-up.
• Ambition to succeed and self-motivated with strong time management.
• General digital literacy and ability to multi-task.

Responsibilities

• Drive sales by identifying customer needs and recommending products.
• Assist customers on the showroom floor and with quotations.
• Increase knowledge of product offerings and support Outside Sales.
• Work with Showroom Sales consultants, handling admin tasks.
• Ensure timely quotations and accurate order processing.
• Coordinate deliveries with the warehouse and handle sales calls.

Skills

Customer service

Communication

Time management

Organizational skills

Multi-tasking

Digital literacy

Team orientation

Job description

Ferguson Enterprises, LLC is seeking a Showroom Customer Service Representative to drive sales by identifying customer needs and presenting products on the showroom floor. You will assist customers, manage quotes, and coordinate with the warehouse to ensure timely delivery and order accuracy.

The role emphasizes customer service excellence, multi-tasking, and teamwork within a commission-eligible environment.