Showroom Coordinator — Customer Experience & Admin

Ferguson Enterprises, Inc.; Mountain View (CA); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

401(k) match

Paid time off

Job summary

Ferguson Enterprises, LLC in Mountain View, CA is seeking a showroom coordinator to support sales and greet customers. You will manage appointments, handle inquiries, and maintain documentation to ensure smooth showroom operations.

The role emphasizes strong communication, organization, and customer service skills, with a schedule Tue–Sat and hourly pay based on experience. A high school diploma or GED is required.

Qualifications

• High school diploma/GED or equivalent education.
• 1+ years of showroom or coordination experience
• Experience in sales and customer service
• Strong interpersonal skills and ability to prioritize workload
• Proficient with Word, Excel, PowerPoint, and Outlook
• Attention to detail in task oriented job responsibilities.
• Analytical thinking and an eye for business
• Strong communication and presentation skills

Responsibilities

• Greet guests upon arriving in our showroom, learn their motivation for their visit and developing a lasting customer relationship
• Answer and direct incoming phone calls with a positive demeanor
• Optimally communicate appointment policy
• Manage customer sign-ins, appointment book and customer job folders
• Maintain bid follow-up system and prepare literature packages
• Address “Thank You” cards to customers for full house selections

Skills

Sales

Customer Service

Interpersonal Skills

Communication

Showroom Experience

coordination

Education

High school diploma or GED

Tools

Word

Excel

PowerPoint

Outlook

Job description

Ferguson Enterprises, LLC in Mountain View, CA is seeking a showroom coordinator to support sales and greet customers. You will manage appointments, handle inquiries, and maintain documentation to ensure smooth showroom operations.

The role emphasizes strong communication, organization, and customer service skills, with a schedule Tue–Sat and hourly pay based on experience. A high school diploma or GED is required.