Showroom Experience Coordinator

NELSON NISSAN LLC; Broken Arrow (OK); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health, dental, vision

401(k) with company match

Gym discounts

5 Day work week

Paid Time Off

Volunteer Time Off

Christmas Club

Job summary

Nelson Nissan LLC is seeking a Showroom Coordinator in Broken Arrow, OK. The role focuses on greeting customers, managing the Next Up/CRM workflow, and ensuring smooth showroom operations.

You will train new Client Advisors, monitor staffing ratios, and assist the sales team with deliveries and guest interactions. The position emphasizes strong communication, attention to detail, and the ability to multitask in a dynamic dealership environment.

Qualifications

• Strong customer-facing communication skills.
• High attention to detail and accuracy.
• Ability to multitask in a fast-paced dealership environment.
• Professional, friendly, and proactive demeanor.
• Confident in learning dealership systems (Next Up, CRM, A2Z).

Responsibilities

• Greets each person entering the store and logs into Next Up and CRM.
• Oversees Next Up operation for accuracy and guest flow.
• Trains new Client Advisors on Next Up system.
• Alerts leadership when Next Up cannot operate due to staffing ratios.
• Observes showroom and lot to anticipate client needs and assist as needed.
• Delivers vehicles to clients and presents protection packages and Nelson Difference.
• Maintains showroom amenities while ensuring guest experience remains strong.

Skills

Customer-facing communication

Multitasking

Attention to detail

Professional demeanor

Learns dealership systems

Tools

Next Up CRM

A2Z

Job description

Nelson Nissan LLC is seeking a Showroom Coordinator in Broken Arrow, OK. The role focuses on greeting customers, managing the Next Up/CRM workflow, and ensuring smooth showroom operations.

You will train new Client Advisors, monitor staffing ratios, and assist the sales team with deliveries and guest interactions. The position emphasizes strong communication, attention to detail, and the ability to multitask in a dynamic dealership environment.