Showroom Experience Coordinator

Supply New England; Warwick (RI); Presencial; USD 25 000 - 33 000; Tempo integral

Resumo da oferta

Supply New England is seeking a Showroom Coordinator to support showroom operations in Warwick, RI. The role involves greeting customers, coordinating consultants, and maintaining displays and samples. You will work with designers and staff to ensure smooth daily activities.

Responsibilities include using Salesforce for communications, scheduling, processing payments, and assisting with vendor inquiries. A strong interest in interior design and home decor is preferred.

Qualificações

• Minimum Associates Degree. Interior Design or related a plus.
• 1)
• Interest in interior design and home decor.
• Retail or other sales experience a plus.
• Strong command level of cutting-edge technology - various apps, all aspects of virtual meetings, document sharing, CRM, multi-platform integration.
• Microsoft Office 365 (Outlook, Teams, SharePoint, PowerPoint, Excel)
• Experience with graphic or home design/architecture software a plus.

Responsabilidades

• Greet and qualify all customers coming in.
• 0)
• Use Salesforce to communicate with showroom team.
• Assign customer to appropriate consultant.
• Monitor customer flow including wait times and appointments.
• Send out daily follow-up emails.
• Answer phones and assist callers.
• Work with manager and staff to monitor showroom maintenance.
• Monitor, organize, and maintain showroom samples, literature & printed assets.
• Assist staff with vendors by checking on POs, delivery status, obtaining information, etc.
• Organize and maintain back office.
• Assist customers with taking payment, checking order status, and smaller transactional sales.
• Assist with sample requests for projects.
• Work with Customer Support Specialist to assist customers with returns, etc.
• Create Spec Books for Consultants.
• Create Mood Boards, Customer Presentations, & Sample Boxes for consultants.
• Help store manager with daily agenda & keeping associates on schedule as requested.
• Order supplies for showroom.
• Prepare the showroom for opening and closing. Turn on/off lighting, clean and maintain active displays, clear samples & prepare work surfaces for the next business day, etc.
• Attend & complete all trainings offered - including online & in-person.
• Attend field measures & site visits with designers as requested.
• Attend events as requested - in-hours & off-site.
• Assist with execution of in-house events as requested.

Conhecimentos

Interior design interest

Retail sales experience

Microsoft Office 365

Graphic design software

Formação académica

Associate degree

Ferramentas

Salesforce

Descrição da oferta de emprego

Supply New England is seeking a Showroom Coordinator to support showroom operations in Warwick, RI. The role involves greeting customers, coordinating consultants, and maintaining displays and samples. You will work with designers and staff to ensure smooth daily activities.

Responsibilities include using Salesforce for communications, scheduling, processing payments, and assisting with vendor inquiries. A strong interest in interior design and home decor is preferred.