Showroom Coordinator - Burlington, MA

Supply New England; Burlington (MA); On-site; USD 42,000 - 56,000; Full time

Job summary

Supply New England is seeking a Showroom Coordinator in Burlington, MA to support showroom operations and customer interactions. You will greet customers, qualify leads, manage samples and presentations, and assist with vendor and order processes.

Ideal candidates bring an associate degree with an interest in interior design, basic sales experience, and strong tech skills (CRM, Office 365, design software). This is a full-time on-site role with training.

Qualifications

• Associate degree required; interior design or related field a plus.
• Interest in interior design and home decor.
• Retail or sales experience a plus.
• Proficient with modern technology: apps, virtual meetings, document sharing, CRM, multi‑platform integration.
• Proficient in Microsoft Office 365 (Outlook, Teams, SharePoint, PowerPoint, Excel).
• Experience with graphic or home design/architecture software a plus.

Responsibilities

• Provide showroom, manager, and general support.
• Greet and qualify all customers coming in.
• Use Salesforce to communicate with showroom team.
• Assign customer to appropriate consultant.
• Monitor customer flow including wait times and appointments.
• Send out daily follow-up emails.
• Answer phones and assist callers.
• Work with manager and staff to monitor showroom maintenance.
• Monitor, organize, and maintain showroom samples, literature & printed assets.
• Assist staff with vendors by checking on POs, delivery status, obtaining information, etc.
• Organize and maintain back office.
• Assist customers with taking payment, checking order status, and smaller transactional sales.
• Assist with sample requests for projects.
• Work with Customer Support Specialist to assist customers with returns, etc.
• Create Spec Books for Consultants.
• Create Mood Boards, Customer Presentations, & Sample Boxes for consultants.
• Help store manager with daily agenda & keeping associates on schedule as requested.
• Order supplies for showroom.
• Prepare the showroom for opening and closing.
• Attend & complete all trainings offered - including online & in-person.
• Attend field measures & site visits with designers as requested.
• Attend events as requested - in-hours & off-site.
• Assist with execution of in-house events as requested.

Skills

Interiors interest

Sales experience

Tech literacy

CRM proficiency

Graphic/home design software

Education

Associate's Degree

Tools

Salesforce

Microsoft Office 365

Graphic/home design software

Job description

Location: Burlington, MA
Position Status: Available
Date Posted: October 16, 2026

TITLE

SHOWROOM COORDINATOR

EOE STATEMENT

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

CATEGORY

Sales and Marketing

DESCRIPTION

Company

Supply New England is a well-established company which provides plumbing, heating, cooling and generator equipment and supplies for contractors throughout southern New England. We are looking for a full-time delivery driver to join our team. We welcome entry-level drivers with a strong desire to learn and develop as well as seasoned drivers.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide showroom, manager, and general support.
• Greet and qualify all customers coming in.
• Use Salesforce to communicate with showroom team.
• Assign customer to appropriate consultant.
• Monitor customer flow including wait times and appointments.
• Send out daily follow-up emails.
• Answer phones and assist callers.
• Work with manager and staff to monitor showroom maintenance.
• Monitor, organize, and maintain showroom samples, literature & printed assets.
• Assist staff with vendors by checking on POs, delivery status, obtaining information, etc.
• Organize and maintain back office.
• Assist customers with taking payment, checking order status, and smaller transactional sales.
• Assist with sample requests for projects.
• Work with Customer Support Specialist to assist customers with returns, etc.
• Create Spec Books for Consultants.
• Create Mood Boards, Customer Presentations, & Sample Boxes for consultants.
• Help store manager with daily agenda & keeping associates on schedule as requested.
• Order supplies for showroom.
• Prepare the showroom for opening and closing. Turn on/off lighting, clean and maintain active displays, clear samples & prepare work surfaces for the next business day, etc.
• Attend & complete all trainings offered - including online & in-person.
• Attend field measures & site visits with designers as requested.
• Attend events as requested - in-hours & off-site.
• Assist with execution of in-house events as requested.

Requirements

• Minimum Associates Degree. Interior Design or related a plus.
• Must have interest in interior design and home decor.
• Retail or other sales experience a plus.
• Strong command level of cutting-edge technology - various apps, all aspects of virtual meetings, document sharing, CRM, multi-platform integration.
• Microsoft Office 365 (All aspects of Outlook, Teams, SharePoint, PowerPoint, Excel).
• Experience with graphic or home design/architecture software a plus.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Supply New England is a third generation family-ownedpremier plumbing, heating, cooling & generator equipmentand supplies company for professional contractors acrossNew England including MA and RI.

Corporate Office
P.O. Box 838
Attleboro, MA 02703
(P) 508.222.5555
(F) 508.463.4134