Luxury Showroom Design & Sales Consultant

The Shade Store; New York (NY); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical Benefits

401k with Company Match

Life Insurance & Short-Term Disability

Legal and Pet Insurance Plans

Employee Assistance Program

Product Discount

Job summary

The Shade Store in New York, NY is seeking a Showroom Design Consultant to provide personalized design consultations and drive sales while supporting our customer-centric initiatives.

You will leverage high-touch service and project management skills to create exceptional customer experiences and contribute to showroom success. This role emphasizes in-person, virtual, and on-site client engagements with an emphasis on premium results.

Qualifications

• Experience: 3-5 years in retail, design, sales, project management or customer service with a focus on a high-end experience.
• Skills: Proficiency in Microsoft Outlook, Teams, and CRM systems (Salesforce, NetSuite, etc.) is preferred.
• Education: Associate or bachelor’s Degree in a related field preferred or equivalent experience.

Responsibilities

• Provide expert design and room solution guidance to customers through in-person, virtual, and in-home consultations.
• Clearly explain the benefits of our custom products to provide expert solutioning on customer projects.
• Drive sales through company customer platforms to maintain a healthy pipeline and achieve sales goals.
• Nurture and grow company assigned leads and actively seek new Consumer and Trade opportunities.
• Develop and maintain relationships with local interior designers, architects, and contractors, tailoring consultations to their needs and participating in trade events to enhance our industry presence.
• Collaborate with field leaders to drive sales by leveraging their expertise. Identify opportunities, share best practices, and develop strategies to enhance customer engagement and boost sales performance.
• Customer Experience & Team Support: Act as a customer advocate by ensuring their needs and concerns are addressed throughout the design, sales and installation process.
• Ensure seamless customer experience by timely addressing any issues with scheduling, installation, or shipping for all customers.

Skills

Customer Engagement

Solution-Oriented

Product Knowledge

Proactive Communication

Sales Acumen

Attention to Detail

Technical Proficiency

Education

Associate or bachelor’s Degree in a related field

Tools

Salesforce

NetSuite

Job description

The Shade Store in New York, NY is seeking a Showroom Design Consultant to provide personalized design consultations and drive sales while supporting our customer-centric initiatives.

You will leverage high-touch service and project management skills to create exceptional customer experiences and contribute to showroom success. This role emphasizes in-person, virtual, and on-site client engagements with an emphasis on premium results.