Shortage Control & Security Associate (Flexible Hours)

Burlington; West Covina (CA); On-site; USD 19,000 - 27,000; Part time

Benefits offered by this job

Associate discount

Medical coverage

401(k) plan

Paid time off

Paid holidays

Paid sick time

Job summary

Burlington is seeking a Shortage Control Associate to help maintain a secure store environment while delivering exceptional customer service. You will monitor entrances, greet customers, and report theft incidents, working with leadership to reinforce shortage reduction programs.

The role requires strong communication, energy, and the ability to work in a fast-paced setting, including nights, weekends, and holidays.

Qualifications

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred.
• Ability to stand and walk for extended periods of time and to visually monitor store environment.
• Ability to maintain confidentiality is required.
• Ability to review, analyze and comprehend business trends.
• Excellent leadership skills that support fostering productive business relationships.

Responsibilities

• Monitor store entrances and exits to deter theft and maintain a secure shopping environment.
• Greet every customer with a warm smile and confident greeting at entry points.
• Identify and report theft incidents or suspicious subjects to the Manager on Duty.
• Conduct bag and package checks on store and corporate associates per safety standards.
• Support training of associates on shortage reduction programs and processes.

Skills

Customer service

Communication

Leadership

Flexible schedule

Attention to detail

Job description

Burlington is seeking a Shortage Control Associate to help maintain a secure store environment while delivering exceptional customer service. You will monitor entrances, greet customers, and report theft incidents, working with leadership to reinforce shortage reduction programs.

The role requires strong communication, energy, and the ability to work in a fast-paced setting, including nights, weekends, and holidays.