Shortage Control Specialist — Part-Time

Burlington; Arecibo (PR); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Associate discount

Medical coverage

401(k) plan

Paid time off after one year

Up to 8 paid holidays

Paid sick time

Job summary

Burlington is hiring a Shortage Control Associate to maintain a secure shopping environment while delivering outstanding customer service. You will monitor entrances, greet customers, and partner with leadership to report theft or suspicious activity promptly.

The role requires energetic engagement, strong awareness, and commitment to safety standards across the store. We seek candidates with at least 1 year in customer service or related fields, capable of standing long hours, maintaining

Qualifications

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred.
• Ability to stand and walk for extended periods of time and to visually monitor store environment.
• Ability to maintain confidentiality is required.
• Ability to review, analyze and comprehend business trends.
• Excellent communication with customers and co-workers.

Responsibilities

• Monitor entrance/exit and high-risk areas to reduce theft opportunities.
• Greet every customer with a warm smile and friendly, energetic greeting.
• Identify and report theft incidents or suspicious activity to Manager on Duty.
• Conduct bag and package checks for safety and security standards.
• Provide support in shortage reduction programs and train associates.

Skills

Customer service

Hospitality

Retail

Asset Protection

Loss Prevention

Operations

Job description

Burlington is hiring a Shortage Control Associate to maintain a secure shopping environment while delivering outstanding customer service. You will monitor entrances, greet customers, and partner with leadership to report theft or suspicious activity promptly.

The role requires energetic engagement, strong awareness, and commitment to safety standards across the store. We seek candidates with at least 1 year in customer service or related fields, capable of standing long hours, maintaining