Shortage Control Associate - Secure, Flexible Hours

Burlington Stores; Hemet (CA); Hybrid; USD 33,000 - 37,000; Part time

Benefits offered by this job

Medical coverage

401(k) plan

Paid time off after 1 year for part-t­

Job summary

Burlington Stores in Hemet, CA is seeking a Shortage Control Associate to help create a secure shopping environment while delivering outstanding customer service. You will monitor entrances, greet customers, train staff on shortage reduction, and report theft or suspicious activity to the Manager on Duty.

The role requires 1+ years in related fields, the ability to stand for long periods, and a strong, energetic presence. Part-time with benefits for eligible associates.

Qualifications

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations.
• Ability to stand and walk for extended periods of time.
• Ability to maintain confidentiality.
• Ability to review, analyze and comprehend business trends.
• Ability to exhibit a positive demeanor, strong posture, and energetic greeting.
• Ability to work in a fast paced, high-pressure environment with disciplined decision making.
• Excellent communication with customers and co-workers.
• Excellent leadership skills that support fostering productive business relationships.

Responsibilities

• Monitor the entrance for the entire duration of every shift to reduce theft opportunities.
• Identify and report theft incidents or suspicious subjects to the Manager on Duty.
• Greet every customer with a warm smile and loud, friendly greeting.
• Maintain professional appearance and dress standards.
• Provide support in training associates on shortage reduction programs.
• Role-model safety and address unsafe practices promptly.

Skills

Customer service

Hospitality

Retail

Asset Protection

Loss Prevention

Operations

Communication

Leadership

Tools

Radio/earpiece

Job description

Burlington Stores in Hemet, CA is seeking a Shortage Control Associate to help create a secure shopping environment while delivering outstanding customer service. You will monitor entrances, greet customers, train staff on shortage reduction, and report theft or suspicious activity to the Manager on Duty.

The role requires 1+ years in related fields, the ability to stand for long periods, and a strong, energetic presence. Part-time with benefits for eligible associates.