Shore Excursion Lead — Guest Experience & Revenue

Crew Life at Sea Ltd.

Miami (FL)

On-site

USD 70,000 - 100,000

Full time

4 days ago
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Job summary

Crew Life at Sea Ltd. is seeking a seasoned Shore Excursion Operations Manager to lead and grow the shore excursion program aboard our vessels. You will supervise coordinators, tour guides, and transportation staff to ensure flawless delivery of high-quality experiences for guests.

Collaborate with partners worldwide to source contracts, manage budgets, and drive guest satisfaction while maximizing revenue opportunities across itineraries.

Qualifications

  • Bachelor's degree in Hospitality Management, Tourism, Business Administration, or related field.

Responsibilities

  • Lead shore excursion team including coordinators, tour guides, and transportation staff.

Skills

Leadership
Communication
Team motivation
Negotiation
Decision making

Education

Bachelor's degree in Hospitality Management
Master's degree preferred

Tools

Microsoft Office

Job description

Crew Life at Sea Ltd. is seeking a seasoned Shore Excursion Operations Manager to lead and grow the shore excursion program aboard our vessels. You will supervise coordinators, tour guides, and transportation staff to ensure flawless delivery of high-quality experiences for guests.

Collaborate with partners worldwide to source contracts, manage budgets, and drive guest satisfaction while maximizing revenue opportunities across itineraries.

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