Guest Experience & Shore Excursions Director

American Cruise Lines; Chester (IL); On-site; USD 27,675 - 40,590; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) with match

Travel, room and board, uniforms, and training provided

Job summary

A leading cruise line company is seeking an Excursions Director for their shipboard team. Responsibilities include managing shore excursions, guest engagement, and coordinating with external vendors. The ideal candidate will have a Bachelor's degree in hospitality or tourism, problem-solving skills, and proficiency in Microsoft Office. This is a full-time position with a work schedule of 7 days a week while living aboard the ship, offering competitive compensation and benefits including health and retirement plans.

Qualifications

• Ability to engage guests throughout each cruise.
• Strong public speaking skills.
• Excellent time management and attention to detail.

Responsibilities

• Arrange and confirm all shore excursions and transfers.
• Be knowledgeable about cruising regions and excursions.
• Accompany guests on daily excursions as a representative.

Skills

Engaging guests

Time management

Public speaking

Problem-solving

Education

Bachelor’s Degree in hospitality, tourism, or event management

Tools

Microsoft Office Suite

Job description

A leading cruise line company is seeking an Excursions Director for their shipboard team. Responsibilities include managing shore excursions, guest engagement, and coordinating with external vendors. The ideal candidate will have a Bachelor's degree in hospitality or tourism, problem-solving skills, and proficiency in Microsoft Office. This is a full-time position with a work schedule of 7 days a week while living aboard the ship, offering competitive compensation and benefits including health and retirement plans.