Shopper Insights Client Lead

dunnhumby Ltd.; Bentonville (AR); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible working hours

Birthday off

Job summary

dunnhumby is seeking a Shopper Insights Client Lead to join our Walmart team in Bentonville, USA. You will be a trusted advisor to retail and CPG clients, using customer insights from our data platform to deliver value, satisfaction and ROI.

You’ll work with Walmart Merchants and their partners to place the customer at the heart of collaborative decision making. Bring 3–4 years of CPG/retail experience, SHOP/ShelfReview and category management analytics, plus strong project management.

Qualifications

• 3–4 years of CPG, Merchants or Retail experience.
• Experience with SHOP/ShelfReview and category management analytics.
• Strong project management experience.

Responsibilities

• Act as trusted advisor to Walmart retail and CPG clients to drive client value and ROI.
• Develop and own client plans using customer insights from our data platform.
• Collaborate with Walmart Merchants and partners to place the customer at the heart of decision making.

Skills

CPG/retail experience

Shop/ShelfReview analytics

Category management analytics

Customer insights analytics

Project management

Tools

SHOP/ShelfReview

Job description

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.

Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data dunnhumby today enables businesses all over the world, across industries, to be Customer First.

dunnhumbyemploysnearly3,000expertsinofficesthroughoutEurope,Asia,Africa,andtheAmericasworkingfortransformative,iconicbrandssuchasWalmart,Coca-Cola,Meijer,Procter&GambleandMetro.

If you’re passionate about turning data into action, driving better decisions, and helping the world’s largest retailer better serve its customers, we’d love to meet you. Join us to learn how you can be part of a team that’s shaping the future of retail.

Dunnhumby is seeking a Shopper Insights Client Lead who expects more from their career to join our Walmart team in Bentonville, USA.YouwillbeatrustedadvisorforourretailandCPGclients,workingside-by-sidewiththemtoensuretheirsuccess.Usingcustomerinsightsderivedfromourdataplatform,youwillownanddevelopaclientplanthatdeliversrecognizablevalue,clientsatisfactionandreturnoninvestment.YouwillworkwithWalmartMerchantsandtheirmarket-leadingCPGpartnerstohelpthemuseWalmartcustomerinsightstoplacethecustomerattheheartoftheircollaborativedecision-making.

What we expect from you

• 3-4yearsrelevantCPG,MerchantsorRetailexperience
• ExperiencewiththeSHOP/ShelfReview,Categorymanagement:assortmentanalytics,customerinsightanalytics
• Projectmanagementexperience

What You Can Expect From Us

Wewon’tjustmeetyourexpectations.We’lldefythem.Soyou’llenjoythecomprehensiverewardspackageyou’dexpectfromaleadingtechnologycompany.Butalso,adegreeofpersonalflexibilityyoumightnotexpect.Plus,thoughtfulperks,likeflexibleworkinghoursandyourbirthdayoff.

You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small business feel that gives you the freedom to play, experiment and learn.

And we don’t just talk about diversity and inclusion. We live it every day with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. For an informal and confidential chat please contact [e-mail] to discuss how we can meet your needs.

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

ForfurtherinformationabouthowwecollectanduseyourpersonalinformationpleaseseeourPrivacyNoticewhichcanbefound (here)

At dunnhumby, we utilise our diversity of thought as our competitive edge .

We are proud of our diversity and committed to making dunnhumby an even more inclusive place to work that we can be proud of.

Our diversity and inclusion work is designed tocultivate a culture of belonging,where every dunnhumbian feels safe to bring their whole self to work, where everyone is welcome and we practice what we preach.

We have a full D&I strategy to implement this long-term behaviour change; in addition, we have five employee-led network groups to support colleagues in the areas of gender, sexual orientation, multiculturalism, mental health and wellbeing, and family.