Shopper Insights Client Lead

dunnhumby; Bentonville (AR); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Flexible working hours

Birthday off

Job summary

dunnhumby is looking for a Shopper Insights Client Lead to join our Walmart team in Bentonville, USA. This role involves working closely with retail and CPG clients to ensure their success using customer insights from our data platform. You will develop a client plan to enhance value and satisfaction.

The ideal candidate has a Bachelor's degree and 3-4 years of experience in CPG or Retail. You will need client-facing experience and knowledge of customer insights to excel in this position.

Qualifications

• Bachelor's degree in a relevant subject.
• 3-4 years of relevant CPG, Merchants or Retail experience.
• Client facing or stakeholder management experience.

Responsibilities

• Own and develop a client plan that delivers recognizable value.
• Work with Walmart Merchants and their market-leading CPG partners.
• Use customer insights derived from the data platform.

Job description

dunnhumby is the global leader in Customer Data Science, partnering with the world's most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers.

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestle, Unilever and Metro.

Dunnhumby is seeking a Shopper Insights Client Lead who expects more from their career to join our Walmart team in Bentonville, USA. You will be a trusted advisor for our retail and CPG clients, working side‑by‑side with them to ensure their success. Using customer insights derived from our data platform, you will own and develop a client plan that delivers recognizable value, client satisfaction and return on investment. You will work with Walmart Merchants and their market‑leading CPG partners to help them use Walmart customer insights to place the customer at the heart of their collaborative decision‑making.

What we expect from you

• Mobility to be based in Bentonville
• Bachelors degree in a relevant subject
• 3-4 years relevant CPG, Merchants or Retail experience
• Client facing or stakeholder management experience
• Knowledge of customer insights and consultative approach to selling
• Experience with the SHOP/Shelf Review, Category management: assortment analytics, customer insight analytics
• Project management experience

What you can expect from us

We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.

You'll also benefit from an investment in cutting‑edge technology that reflects our global ambition. But with a nimble, small‑business feel that gives you the freedom to play, experiment and learn.

And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you.

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

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