Shop Technician: Equipment Diagnostics & Repairs

NMC CAT; Omaha (NE); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Life Insurance

Disability Insurance

401(k) with Profit Sharing

Tuition Reimbursement

Training Program

Military Leave

Boot Program

Safety Glasses

Job summary

NMC Cat, Nebraska’s CAT dealer, is seeking a Shop Technician to perform maintenance, diagnostics, and service repairs in a shop environment on all products serviced by NMC.

Ideal candidates will work with service manuals and diagnostic software, verify warranty information, and prepare accurate work orders and quotes. The role emphasizes safety, proper tool care, and ongoing training to stay current with equipment.

Responsibilities

• Inspects, diagnoses, troubleshoots, services and repairs customer machines in a shop environment.
• References service manuals, diagnostic software and parts books to determine problems and repair needs.
• Verifies warranty information for parts and handles core/remanufactured parts returns.
• Prepares forms and reports (work orders, warranty, SIMS); records time and expenses.
• Orders and returns needed parts via service orders and appropriate methods.
• Follows safety policies, contamination control and HAZMAT rules; reports unsafe conditions.
• Attends safety meetings; keeps tools in order per MSHA/OSHA; maintains clean work area.
• Participates in training to stay current on machines serviced by NMC.
• Produces cost-effective quotes and pricing estimates based on diagnostic data.

Job description

NMC Cat, Nebraska’s CAT dealer, is seeking a Shop Technician to perform maintenance, diagnostics, and service repairs in a shop environment on all products serviced by NMC.

Ideal candidates will work with service manuals and diagnostic software, verify warranty information, and prepare accurate work orders and quotes. The role emphasizes safety, proper tool care, and ongoing training to stay current with equipment.