Field Technician: On-Site Diagnostics & Repairs

Nebraska Machinery Company (NMC); Gering (NE); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical Insurance (includes FSA/HSA)

Dental Insurance

Vision Insurance

Paid Vacation and Holidays

401(k) with Profit Sharing

Tuition Reimbursement

In-house Training Dept.

Paid Military Leave

Short and Long-Term Disability

Boot Program

Job summary

Nebraska Machinery Company (NMC) is seeking a Field Technician to repair equipment in the field, shop, or customer locations. The role includes performing diagnostics, disassembly/reassembly, and failure analysis of engines, hydraulics, and electronic systems.

You will reference manuals and diagnostic software to determine repair scopes, verify warranty status, and ensure customer satisfaction. Strong communication with customers and precise execution are essential.

Qualifications

• Diagnosing and repairing machines in field, shop, or at customer location.
• Interpreting service manuals and diagnostic software to determine problems and repair specs.
• Communicating issues and resolutions to customers during repairs.

Responsibilities

• Conducts machine performance tests and interprets results to decide extent of repair.
• Inspects and repairs customer machines in field environments.
• References service manuals and diagnostic software to verify parts and procedures.
• Verifies warranty information and handles core/remanufactured parts returns.
• Performs failure analysis on engines, hydraulics, transmissions, and electrical systems.
• Uses troubleshooting methods and adheres to time guidelines; escalates unresolved issues as needed.
• Works in field, shop, or at customer locations, including overtime and overnight assignments.
• Repairs machines accurately and within time requirements, including warranty/service letters.
• Uses web-based programs to address technical issues and follows procedures.
• Maintains professional conduct and communicates status to customers.

Skills

Diagnosing machines

Troubleshooting

Customer communication

Reading manuals

Tools

Diagnostic software

Parts books

Job description

Nebraska Machinery Company (NMC) is seeking a Field Technician to repair equipment in the field, shop, or customer locations. The role includes performing diagnostics, disassembly/reassembly, and failure analysis of engines, hydraulics, and electronic systems.

You will reference manuals and diagnostic software to determine repair scopes, verify warranty status, and ensure customer satisfaction. Strong communication with customers and precise execution are essential.