Shop Operations Supervisor — Day Shift Career Path

Ryder System, Inc.; Knoxville (TN); On-site; USD 63,000 - 77,000; Full time

Job summary

Ryder System, Inc. is seeking an Operations Supervisor to lead a Knoxville shift, coordinating technicians and service staff while meeting safety, quality and cost goals. The role emphasizes supervision, workflow optimization, and cross-functional training within a maintenance shop environment.

You will contribute to performance metrics, drive efficient scheduling, and support the Operations Manager in achieving labor and asset targets. Career growth from within is a focus.

Qualifications

• Experience in maintenance operations or shop environment.
• Strong diagnostic and repair knowledge preferred.
• Proficiency with Microsoft Office suite.

Responsibilities

• Manage workflow: plan, schedule, and assign work to technicians.
• Lead labor management and performance development.
• Maintain customer communications and ensure uptime.
• Oversee quality inspections and root-cause analysis.
• Control maintenance costs and manage budget-related tasks.
• Perform additional duties as assigned.

Skills

Vehicle diagnostics

Microsoft Office

Education

HS diploma/GED

Associate or Bachelor's degree preferred

Job description

Ryder System, Inc. is seeking an Operations Supervisor to lead a Knoxville shift, coordinating technicians and service staff while meeting safety, quality and cost goals. The role emphasizes supervision, workflow optimization, and cross-functional training within a maintenance shop environment.

You will contribute to performance metrics, drive efficient scheduling, and support the Operations Manager in achieving labor and asset targets. Career growth from within is a focus.