Operations Supervisor: Lead Shop Ops & Growth Path

Ryder System, Inc.

Landover (MD)

On-site

USD 63,000 - 77,000

Full time

9 days ago

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Benefits offered by this job

Health benefits
401(k) retirement plan
Paid time off

Job summary

Ryder System, Inc. is seeking an Operations Supervisor to assist in managing shift operations, personnel and performance targets at a Maryland location. The role emphasizes coordinating technicians, ensuring vehicle uptime, and aligning labor, quality and safety with business goals.

The position requires supervisory experience, with preferred advanced maintenance operations background and familiarity with shop management tools. Benefits include comprehensive health options and a 401(k) plan.

Qualifications

  • H.S. diploma/GED required.
  • Associate's degree preferred or 1–3 years or more experience in a maintenance operations environment required.
  • Demonstrated success in a Ryder role may be substituted for this requirement.
  • Maintenance and Technical experience in a shop environment required.

Responsibilities

  • Workflow Management: plan/schedule work, assign to technicians and monitor productivity.
  • Labor Management: manage and develop personnel, performance management.
  • Customer Management: maintain customer relationships and communications per PM scheduling and updates.
  • Asset Management: oversee location maintenance, parts inventory, tooling and equipment needs.
  • Quality Management: perform inspections, root cause analysis and continuous improvement actions.
  • Financial Management: manage cost, payroll, POs and invoicing, ensure accurate reporting.
  • Performs other duties as assigned.

Skills

Supervisory experience
Operations management
Team leadership
Customer service

Education

High School Diploma or GED
Associate's degree preferred

Tools

Shop Management System

Job description

Ryder System, Inc. is seeking an Operations Supervisor to assist in managing shift operations, personnel and performance targets at a Maryland location. The role emphasizes coordinating technicians, ensuring vehicle uptime, and aligning labor, quality and safety with business goals.

The position requires supervisory experience, with preferred advanced maintenance operations background and familiarity with shop management tools. Benefits include comprehensive health options and a 401(k) plan.

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