Shop Operations Lead - Inventory, Billing & Support

Motion Industries; Austin (TX); Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Healthcare coverage

401(k)

Tuition reimbursement

Vacation

Sick pay

Holiday pay

Job summary

Motion Industries is seeking a Shop Operations Manager to develop and deliver support services for the shop, acting as the liaison between customers, sales force, shop staff, and distribution. This role oversees all shop support activities and staff training, while handling pricing, collections, accounts payable, and reporting.

The ideal candidate brings 5+ years of related experience, strong Microsoft Office skills, and proven leadership with a track record of delivering results.

Qualifications

• Typically requires a high school diploma or GED and five or more years of related experience or an equivalent combination.
• Proficient in Microsoft Office.
• Excellent communication and presentation skills to all levels of employees.
• Industry and sales experience preferred.
• Ability to perform financial calculations and generate reports.
• Demonstrated people and leadership skills with a record of achieving positive business results.
• Ability to manage multiple responsibilities and projects.
• Professional, self-motivated employee with excellent interpersonal skills.
• Exemplary work ethic and decision making ability.

Responsibilities

• Maintains all shop support activities at the location.
• Trains staff on sales related systems, databases, and associated processes.
• Provides customer support including, order processing, advising customers of product shortages, expected delivery dates, and price changes.
• Implements and maintains pricing per established policies.
• Manages collections process and maintains overall responsibility for outstanding invoices.
• Responsible for all Accounts Payable activities within the shop including expense, inventory and freight invoices, and debit memos.
• Prepares reports as needed.
• Assists customers and suppliers to resolve order problems.
• Manages inventory, including the day-to-day maintenance of inventory levels through replenishing stock to meet annual turn goals.
• May fill in for other lower level roles within the shop.
• Performs other duties as assigned.

Skills

Microsoft Office

Customer liaison

Leadership

Financial calculations

Multi-tasking

Communication

Interpersonal skills

Education

High school diploma or GED

Job description

Motion Industries is seeking a Shop Operations Manager to develop and deliver support services for the shop, acting as the liaison between customers, sales force, shop staff, and distribution. This role oversees all shop support activities and staff training, while handling pricing, collections, accounts payable, and reporting.

The ideal candidate brings 5+ years of related experience, strong Microsoft Office skills, and proven leadership with a track record of delivering results.