Shoe Retail Lead - Elevate Customer Experience & Sales

Caleres; Spokane Valley (WA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Shoe discount 30%

Relaxed dress code

Early pay via Dayforce

Transfer locations

Education assistance

Employee assistance

PTO & health

Job summary

Famous Footwear in Spokane Valley, WA seeks a Sales Lead who lives for the best shoe store experience. You will foster an inviting in-store culture, coach teammates, and stay ahead on trends to wow customers with the Famous Footwear assortment.

You will own store operations, help hit sales goals, and ensure excellent service. This role rewards leadership, teamwork, and a passion for shoes.

Qualifications

• Has a High School Diploma/GED.
• Proficient working knowledge of general retail practices and procedures.
• Some retail store management experience or relevant management experience in lieu.
• Demonstrated ability to mentor and train Associates on selling and operational processes.
• Demonstrated ability to work a flexible schedule including holidays, nights, weekends, and extended hours.
• Has basic computer skills.

Responsibilities

• Inspire that Famous Feeling by coaching selling behaviors and customer connection.
• Drive sales with accountability to store goals and overall performance.
• Oversee store operations, pricing and inventory for smooth daily flow.
• Follow company policies and collaborate with partners to complete tasks.
• Promote Famous culture and deliver exceptional customer experiences.
• Provide shoe recommendations and ensure customers leave with the right fit.
• Other responsibilities may be performed as needed.

Skills

Team leadership

Customer service

Retail operations

Mentoring & training

Flexible schedule

Education

High School Diploma / GED

Tools

POS systems

Job description

Famous Footwear in Spokane Valley, WA seeks a Sales Lead who lives for the best shoe store experience. You will foster an inviting in-store culture, coach teammates, and stay ahead on trends to wow customers with the Famous Footwear assortment.

You will own store operations, help hit sales goals, and ensure excellent service. This role rewards leadership, teamwork, and a passion for shoes.