Retail Sales Lead: Elevate Customer Experience

Famous Footwear

Rochester (MN)

On-site

USD 33,000 - 52,000

Full time

2 days ago

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Benefits offered by this job

Shoe discounts

Relaxed dress code

Dayforce Wallet early pay

Location transfers

Education assistance up to $7500 per年

Job summary

Famous Footwear is seeking a Sales Lead to help deliver the Famous Footwear shopping experience for the whole family. You will foster a welcoming in-store culture, coach teammates, and drive sales while ensuring smooth operations in a fast-paced retail environment.

You are passionate about shoes, highly customer-focused, and capable of mentoring others. A flexible schedule and strong work ethic will support our brand and help customers find the perfect fit, delivering outstanding service and

Qualifications

Has a High School Diploma/GED.
Proficient working knowledge of general retail practices and procedures.
Some retail store management experience or relevant management experience in lieu.
Previous experience being on a team and motivating others to accomplish a goal.
Manages multiple tasks and communicates direction set by the store manager.
Demonstrated ability to mentor and train Associates on selling and operational processes.
Demonstrated ability to work a flexible schedule and meet availability requirements of the role. Includes holidays, nights, weekends, and extended hours.
Has basic computer skills.

Responsibilities

Inspire that Famous Feeling: Walk into the store ready to inspire teammates with your integrity and drive, fostering a culture of caring and camaraderie. To help others be their best, you’ll raise your hand to help infuse coaching moments for the selling behaviors behind our Customer Connection.
Elevate to Your Goal-Crushing Era: You’ll bring your best to each day, take accountability for your goals and their impact on Famous Footwear’s overall performance. Drive sales with purpose and determination to achieve goals. Every shoe sale counts!
Ace Retail Operations: You’ll know the ins-and-outs of your store like the back of your hand and enjoy putting in the work so it runs like a tightly laced sneaker– from pricing to inventory, nothing gets past your keen eye for detail. You’ve got opening and closing the store dialed, keeping it clean, organized, and all our famous styles easily shoppable.
Connect the Dots: Your high standards will keep you sticking to company policies. You don’t shy away from utilizing your fellow partners and resources to accomplish tasks like a champ!
Be a Famous Culture Influencer: Champion our Famous culture with pride by embodying the behaviors that power our Customer Connection, leaving customers wowed with consistently top-notch experiences powered by attentiveness to customer service and determination to deliver them the styles and brands they crave.
Bring the Positive Vibes: Embrace diversity and inclusivity as our team superpower, ensuring every associate feels valued and respected. Maintain a positive and proactive mindset, even in the face of challenges, you’re the type of person to uplift and support others.
Be a Shoe-off: You are shoe-obsessed (no judgment.) When a customer enters the store, you’re a shoe sleuth on the hunt for the perfect styles to suit their needs. It brightens your day to make shoe recommendations and ensure our customers leave the store with the perfect fit…and that Famous Feeling.