Shipping & Returns Specialist | Flexible Schedule & Perks

Staples, Inc.; Temecula (CA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Flexible part time hours or full-time

Paid time off

Weekly pay

Associate discounts

Discounts at retailers

401(k) plan with company match

Dental and vision insurance

Medical coverage for full-time

Career development program

And many more benefits

Job summary

Staples, Inc. in Temecula, CA is hiring Shipping Associates to deliver outstanding customer service while assisting with shipping needs and unpackaged returns in-store. You will be part of a friendly, team-oriented retail culture, with on-the-job training and immediate start opportunities, including potential in-person interviews soon.

The role requires flexible scheduling, ability to lift up to 100 pounds, and a commitment to integrity and customer satisfaction.

Qualifications

• Able to work a flexible schedule based on the store’s needs.
• Must be able to engage with customers and understand their needs to drive additional sales.
• Ability to lift/push/move materials up to the 100-pound range.
• Strong attention to detail, organization, ability to multi-task and manage priorities.
• Ability to collaborate and work cooperatively in a high paced environment.
• Manage conflict in a nonconfrontational and cooperative manner.
• Act with honesty and integrity regarding customer and business information.

Responsibilities

• Conduct all Full-Serve Shipping and Unpackaged Returns activities, including customer engagement and preparing packages for pick-up for 3rd party carriers
• Provide strong customer service, whether it’s an Amazon return, shipping a package via UPS or another related service.
• Engage in and identify customer needs for shipping and explain different shipping options
• Maintain the Shipping area to ensure efficient processing and storage of packages
• Ensure supplies required to process Ship and Returns are in stock
• Provide exceptional customer service to create a positive, inviting environment for customers
• Understand and use basic selling skills to engage and present solutions
• Be flexible on responsibilities (e.g., online pick-ups, cleaning, any other duties as assigned)

Skills

Flexible scheduling

Customer engagement

Heavy lifting

Attention to detail

Multi-tasking

Team collaboration

Conflict management

Integrity

Job description

Staples, Inc. in Temecula, CA is hiring Shipping Associates to deliver outstanding customer service while assisting with shipping needs and unpackaged returns in-store. You will be part of a friendly, team-oriented retail culture, with on-the-job training and immediate start opportunities, including potential in-person interviews soon.

The role requires flexible scheduling, ability to lift up to 100 pounds, and a commitment to integrity and customer satisfaction.