Shipping & Returns Specialist — Flexible Hours, Weekly Pay

Staples, Inc.; Town of Yorktown (NY); On-site; USD 19,000 - 26,000; Part time

Benefits offered by this job

Flexible hours

Paid time off

Weekly pay

Career development

Associate discounts

Discounts at retailers

401(k) with company match

Dental and vision insurance

Medical coverage

Job summary

Staples, Inc. in Yorktown, NY is hiring Shipping Associates to deliver outstanding customer service while assisting customers with shipping needs and unpackaged returns in-store.

You will be collaborative and inclusive in helping customers within a fun, team-oriented retail culture, with immediate hiring and training provided. After applying, you may have the opportunity to schedule an in-person interview within minutes.

Qualifications

• Able to work a flexible schedule based on the store’s needs.
• Must engage with customers and understand their needs to drive additional sales.
• Ability to lift/push/move materials up to 100 pounds.
• Strong attention to detail, organization, and multi-tasking.
• Ability to collaborate in a high-paced, sometimes stressful environment.
• Manage conflicts in a calm, cooperative manner.
• Act with honesty and integrity regarding customer and business information.

Responsibilities

• Conduct all Full-Serve Shipping and Unpackaged Returns activities, including customer engagement and preparing packages for pickup for 3rd party carriers.
• Provide strong customer service for Amazon returns, shipments via UPS or related services.
• Identify customer needs for shipping and explain different shipping options.
• Maintain the Shipping area for efficient processing and storage of packages.
• Ensure supplies for Ship and Returns are in stock.
• Provide exceptional customer service to create a positive environment for customers.
• Use basic selling skills to engage and present solutions.
• Be flexible on responsibilities (online pick-ups, cleaning, other duties).

Skills

Customer engagement

Flexibility

Upselling

Attention to detail

Multi-tasking

Team collaboration

Conflict management

Honesty and integrity

Job description

Staples, Inc. in Yorktown, NY is hiring Shipping Associates to deliver outstanding customer service while assisting customers with shipping needs and unpackaged returns in-store.

You will be collaborative and inclusive in helping customers within a fun, team-oriented retail culture, with immediate hiring and training provided. After applying, you may have the opportunity to schedule an in-person interview within minutes.