Shipping & Returns Associate - Flexible Hours & Great Benefits

Staples, Inc.; Plaistow (NH); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Flexible hours

Weekly pay

Associate discounts

401(k) plan with company match

Dental and vision insurance

Career development program

Paid time off

Discounts at retailers

Job summary

Staples, Inc. is hiring Shipping Associates to support in-store shipping and unpackaged returns with a focus on exceptional customer service.

The role emphasizes helping customers with shipping needs, preparing packages for pickup, and maintaining an organized shipping area. This position offers flexible part-time or full-time hours, competitive benefits, and opportunities for career development within a team-oriented retail culture.

Qualifications

• Flexible schedule based on store needs
• Engage with customers to drive additional sales
• Lift/push/move materials up to 100 pounds
• Strong attention to detail and organization
• Ability to multi-task in a fast-paced environment
• Collaborate effectively with team members

Responsibilities

• Conduct all Full-Serve Shipping and Unpackaged Returns activities, including customer engagement and preparing packages for pick-up for 3rd party carriers
• Provide strong customer service, handling Amazon returns and shipping via UPS or related services
• Identify customer needs for shipping and explain different options
• Maintain the Shipping area for efficient processing and storage of packages
• Ensure supplies required to process Ship and Returns are in stock
• Provide exceptional customer service to create a positive environment for customers
• Use basic selling skills to engage and present solutions
• Be flexible on responsibilities (e.g., online pick-ups, cleaning, other duties)

Skills

Customer service

Communication

Flexibility

Attention to detail

Multi-tasking

Teamwork

Conflict management

Job description

Staples, Inc. is hiring Shipping Associates to support in-store shipping and unpackaged returns with a focus on exceptional customer service.

The role emphasizes helping customers with shipping needs, preparing packages for pickup, and maintaining an organized shipping area. This position offers flexible part-time or full-time hours, competitive benefits, and opportunities for career development within a team-oriented retail culture.