Shipping Ops Manager – Collectibles (Onsite Gym)

Heritage Auctions, Inc.; Dallas (TX); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

401k savings plan

Onsite gym

Job summary

Heritage Auctions, the world’s largest collectibles auctioneer, seeks an Assistant Shipping Manager to oversee the end-to-end shipping process for valuable items, ensuring safe, timely delivery and strict quality standards.

Lead and train a team of shipping coordinators, manage inventory coordination, ensure regulatory compliance, and continuously improve processes to boost efficiency and customer satisfaction.

Qualifications

• Minimum 5 years in shipping/logistics, with at least 2 in a managerial role.
• Bachelor's degree preferred in logistics, supply chain, or business administration.

Responsibilities

• Oversee all aspects of the shipping process, including packing, labeling, documentation, and tracking.
• Supervise and train a team of shipping coordinators and staff, ensuring efficient workflow and adherence to company policies.
• Implement and maintain quality control procedures to ensure safe handling and packaging of items, preventing damage during transit.
• Coordinate with the inventory team to ensure accurate records and proper storage of items awaiting shipment.
• Address and resolve shipping-related inquiries and issues from clients, providing exceptional service and support.
• Ensure all shipping activities comply with local, national, and international regulations and company policies.
• Continuously evaluate and improve shipping processes to increase efficiency, reduce costs, and enhance customer satisfaction.
• Prepare and present regular reports on shipping activities, performance metrics, and inventory status to senior management.

Skills

Shipping management

Team leadership

Logistics software

Inventory control

Compliance

Communication

Education

Bachelor's degree in logistics / supply chain / business admin

Job description

Heritage Auctions, the world’s largest collectibles auctioneer, seeks an Assistant Shipping Manager to oversee the end-to-end shipping process for valuable items, ensuring safe, timely delivery and strict quality standards.

Lead and train a team of shipping coordinators, manage inventory coordination, ensure regulatory compliance, and continuously improve processes to boost efficiency and customer satisfaction.