Shipping Manager

Heritage Auctions; Irving (TX); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

Paid time off

401k savings plans

Onsite gym with personal trainer

Job summary

Heritage Auctions, the world’s largest collectibles auctioneer, is seeking a Shipping Manager to oversee the complete shipping lifecycle for valuable items. You will lead a team of coordinators, manage packing, labeling, documentation, and tracking, and ensure strict quality and regulatory compliance.

The role requires strong leadership, exceptional organizational skills, and a focus on accuracy and customer satisfaction as Heritage continues its growth across national and international

Qualifications

• Minimum of 5 years in shipping/logistics with at least 2 years in a managerial role.
• Bachelor's degree in logistics, supply chain management, business administration, or related field preferred.
• Experience with shipping software and inventory systems.
• Strong leadership, organization, and communication skills.
• Detail-oriented with commitment to quality.

Responsibilities

• Manage Shipping Operations: Oversee all aspects of the shipping process, including packing, labeling, documentation, and tracking of shipments.
• Team Leadership: Supervise and train a team of shipping coordinators and staff, ensuring efficient workflow and adherence to company policies.
• Quality Control: Implement and maintain quality control procedures to ensure the safe handling and packaging of items, preventing damage during transit.
• Inventory Management: Coordinate with the inventory team to ensure accurate records and proper storage of items awaiting shipment.
• Customer Service: Address and resolve shipping-related inquiries and issues from clients, providing exceptional service and support.
• Compliance: Ensure all shipping activities comply with local, national, and international regulations and company policies.
• Process Improvement: Continuously evaluate and improve shipping processes to increase efficiency, reduce costs, and enhance customer satisfaction.
• Reporting: Prepare and present regular reports on shipping activities, performance metrics, and inventory status to senior management.

Skills

Shipping management

Leadership

Organizational skills

Problem solving

Communication

Education

Bachelor's degree in logistics, supply chain management, business administration

Tools

Shipping software

Inventory management systems

Job description

Description

Build your career with Heritage Auctions, the world’s largest collectibles auctioneer.

Celebrating its 50th anniversary in 2026, Heritage Auctions has spent five decades connecting collectors with extraordinary objects and the stories behind them. Headquartered in Dallas, Texas, with offices across the United States and around the world, Heritage serves more than 50 auction categories, including Coins, Sports, Comics, Entertainment, Historical, Jewelry, Fine and Decorative Art, Luxury Accessories, Wine, and many more. Join a collaborative, fast-paced company where curiosity is valued, expertise is celebrated, and every day offers an opportunity to work with remarkable pieces of history and culture.

SUMMARY:

As a Shipping Manager at Heritage Auctions, you will be responsible for overseeing the entire shipping process to ensure the safe and timely delivery of our valuable items. This role requires a keen eye for detail, strong leadership skills, and a commitment to maintaining the highest standards of quality and customer satisfaction.

BENEFITS:

• Medical, Dental, and Vision coverage
• Paid time off
• 401k savings plans
• Onsite gym with access to a personal trainer

COMPENSATION: Based on experience.

LOCATION: South of Dallas/Fort Worth International Airport, at the northwest corner of W. Airport Freeway (Hwy. 183) and Valley View Lane.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Manage Shipping Operations: Oversee all aspects of the shipping process, including packing, labeling, documentation, and tracking of shipments.
• Team Leadership: Supervise and train a team of shipping coordinators and staff, ensuring efficient workflow and adherence to company policies.
• Quality Control: Implement and maintain quality control procedures to ensure the safe handling and packaging of items, preventing damage during transit.
• Inventory Management: Coordinate with the inventory team to ensure accurate records and proper storage of items awaiting shipment.
• Customer Service: Address and resolve shipping-related inquiries and issues from clients, providing exceptional service and support.
• Compliance: Ensure all shipping activities comply with local, national, and international regulations and company policies.
• Process Improvement: Continuously evaluate and improve shipping processes to increase efficiency, reduce costs, and enhance customer satisfaction.
• Reporting: Prepare and present regular reports on shipping activities, performance metrics, and inventory status to senior management.

Requirements

EDUCATION & EXPERIENCE:

• Minimum of 5 years of experience in shipping, logistics, or a related field, with at least 2 years in a managerial role.
• A bachelor’s degree in logistics, supply chain management, business administration, or a related field is preferred.

SKILLS:

• Strong organizational and multitasking abilities.
• Excellent leadership and team management skills.
• Proficiency in shipping software and inventory management systems.Strong problem-solving and decision-making abilities.
• Excellent communication and interpersonal skills.
• Attention to detail and commitment to quality.

PHYSICAL REQUIREMENTS

Ability to lift up to 40 pounds and move heavy items as needed.

Heritage Auctions welcomes and encourages applications from women, minorities, veterans, mature workers, and persons with disabilities. EOE