Assistant Shipping Manager

Heritage Auctions; Dallas (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

Paid time off

401k savings plans

Onsite gym with personal trainer

Job summary

Heritage Auctions, the world’s largest collectibles auctioneer, seeks an Assistant Shipping Manager in the Dallas area to oversee the end-to-end shipping process for valuable items. You will lead a team, ensure precise packing, labeling, and documentation, and maintain the highest standards of quality and customer satisfaction.

The role requires strong leadership, attention to detail, and experience in shipping software and inventory systems, with at least five years in shipping/logistics and

Qualifications

• 5+ years in shipping/logistics with at least 2 years in management.
• Bachelor’s degree in logistics, SCM, business administration or related field preferred.
• Experience with shipping documentation and regulatory compliance.

Responsibilities

• Oversee packing, labeling, documentation, and tracking of shipments.
• Lead and train a team of shipping coordinators and staff.
• Implement quality control for safe handling and packaging.
• Coordinate with inventory to manage items awaiting shipment.
• Address shipping inquiries and provide exceptional service.
• Ensure compliance with local, national, and international regulations.
• Suggest process improvements to increase efficiency and reduce costs.
• Prepare and present reports on shipping activities and inventory status.

Skills

Strong leadership

Organizational skills

Communication skills

Interpersonal skills

Attention to detail

Problem solving

Education

Bachelor’s degree in logistics

Degree in supply chain/business administration

Tools

Shipping software

Inventory management systems

Job description

Description

Build your career with Heritage Auctions, the world’s largest collectibles auctioneer. Celebrating its 50th anniversary in 2026, Heritage Auctions has spent five decades connecting collectors with extraordinary objects and the stories behind them. Headquartered in Dallas, Texas, with offices across the United States and around the world, Heritage serves more than 50 auction categories, including Coins, Sports, Comics, Entertainment, Historical, Jewelry, Fine and Decorative Art, Luxury Accessories, Wine, and many more. Join a collaborative, fast-paced company where curiosity is valued, expertise is celebrated, and every day offers an opportunity to work with remarkable pieces of history and culture.

SUMMARY

As an Assistant Shipping Manager at Heritage Auctions, you will be responsible for overseeing the entire shipping process to ensure the safe and timely delivery of our valuable items. This role requires a keen eye for detail, strong leadership skills, and a commitment to maintaining the highest standards of quality and customer satisfaction.

LOCATION

South of Dallas/Fort Worth International Airport, NW corner of W. Airport Freeway (Hwy. 183) and Valley View Lane

Benefits

• Medical, Dental, Vision coverage
• Paid time off
• 401k savings plans
• Onsite gym with access to a personal trainer

COMPENSATION

Commensurate on experience

Essential Duties & Responsibilities

• Manage Shipping Operations: Oversee all aspects of the shipping process, including packing, labeling, documentation, and tracking of shipments.
• Team Leadership: Supervise and train a team of shipping coordinators and staff, ensuring efficient workflow and adherence to company policies.
• Quality Control: Implement and maintain quality control procedures to ensure the safe handling and packaging of items, preventing damage during transit.
• Inventory Management: Coordinate with the inventory team to ensure accurate records and proper storage of items awaiting shipment.
• Customer Service: Address and resolve shipping-related inquiries and issues from clients, providing exceptional service and support.
• Compliance: Ensure all shipping activities comply with local, national, and international regulations and company policies.
• Process Improvement: Continuously evaluate and improve shipping processes to increase efficiency, reduce costs, and enhance customer satisfaction.
• Reporting: Prepare and present regular reports on shipping activities, performance metrics, and inventory status to senior management.

Education & Experience

• Minimum of 5 years of experience in shipping, logistics, or a related field, with at least 2 years in a managerial role.
• A bachelor’s degree in logistics, supply chain management, business administration, or a related field is preferred.

Skills

• Strong organizational and multitasking abilities.
• Excellent leadership and team management skills.
• Proficiency in shipping software and inventory management systems.
• Strong problem‑solving and decision‑making abilities.
• Excellent communication and interpersonal skills.
• Attention to detail and commitment to quality.

PHYSICAL REQUIREMENTS

Ability to lift up to 40 pounds and move heavy items as needed.

Heritage Auctions welcomes and encourages applications from women, minorities, veterans, mature workers, and persons with disabilities. EOE