Shipping Operations Lead

Dover Corporation; Smithfield (NC); On-site; USD 52,000 - 75,000; Full time

Job summary

Dover Corporation in North Carolina is seeking a Logistics Supervisor to oversee shipping personnel, adjust labor to workload, and ensure adherence to processes. You will coach associates, maintain 6S and Kaizen boards, and report metrics daily.

This role focuses on warehouse operations, inventory accuracy with ERP, hazmat compliance, overtime as needed, and driving continuous improvement through audits, training, and timely documentation.

Qualifications

• Associate’s degree in logistics, supply chain, or relevant field preferred.
• 3-5 Years of experience in a warehouse or distribution environment preferred.
• Bilingual (Spanish) preferred.
• Knowledge of warehouse and/or software applications, routing and dispatch software systems preferred.
• Strong problem-solving and organizational skills, detail oriented.
• Strong working knowledge of various computer applications.
• Must have a positive attitude & be committed to achieving business excellence.
• Solid people and conflict resolution skills.
• Sound judgement and decision-making skills.
• Forklift license/certification and able to assist in loading/unloading trucks.
• Excellent oral and written communication skills along with full command of MS Office (Word, Access, Excel & PowerPoint).

Responsibilities

• Supervise the activities of shipping personnel to maintain a smooth flow of work and adherence to work processes.
• Adjust labor needs to the workload.
• Perform audits and coaching related to transportation, logistics planning, order processing, and material handling.
• Coach and develop associates.
• Maintains Gemba, Kaizen, and 6S board.
• Training of associates.
• Communicates standard logistics metrics to direct reports.
• Enforce work rules and policies.
• Issues corrective actions and disciplinary notices.
• Ensure proper documentation is completed and included with shipments.
• Prepare daily management reports and report metrics on a timely basis.
• Recruit, interview, and make selection recommendations.
• Conduct periodic and year-end performance reviews.
• Maintains inventory accuracy with the ERP system.
• Maintains shipping records and information and ensures compliance with hazmat regulations and other government agencies.
• Maintains accurate records of employee work hours, vacation time, and other explained or unexplained absences.
• Works mandatory overtime as needed.
• Other duties as assigned.

Skills

Bilingual (Spanish)

Forklift license

MS Office

Problem solving

Organizational skills

Communication skills

Warehouse software

Decision-making

Conflict resolution

Positive attitude

ERP knowledge

Education

Associate’s degree in logistics, supply chain, or relevant field

Tools

Routing software

Dispatch software

ERP software

Job description

Dover Corporation in North Carolina is seeking a Logistics Supervisor to oversee shipping personnel, adjust labor to workload, and ensure adherence to processes. You will coach associates, maintain 6S and Kaizen boards, and report metrics daily.

This role focuses on warehouse operations, inventory accuracy with ERP, hazmat compliance, overtime as needed, and driving continuous improvement through audits, training, and timely documentation.