Logistics Lead - Operations, Compliance & Optimization

H; Archdale (NC); On-site; USD 70,000 - 100,000; Full time

Job summary

H in North Carolina is seeking a Logistics Lead to coordinate the daily operations of the Logistics Department, supervise staff, and ensure compliance with company policies, transportation regulations, and trade requirements.

You will oversee inbound/outbound transportation, monitor domestic and international shipments, and drive process improvements, cost reductions, and cargo security while serving as acting department leader in the Logistics Manager's absence.

Qualifications

• Bachelor's Degree strongly preferred in Business, Logistics, or similar discipline.
• 4-6 years' experience in similar role.

Responsibilities

• Assist Team members with day-to-day processes / job functions.
• Provide day-to-day supervision and guidance to Logistics team members.
• Coordinate work assignments and prioritize departmental workload.
• Monitor employee productivity, quality, and adherence to established procedures.
• Assist in employee onboarding, training, and cross-training initiatives.
• Support performance management activities, coaching, and development discussions.
• Serve as acting department leader during Logistics Manager absences.
• Assist with emergency response situations, transportation disruptions, and operational escalations.
• Oversee daily inbound and outbound transportation activities.
• Monitor domestic and international shipments to ensure timely delivery.
• Coordinate parcel, LTL, truckload, intercompany transfers, air freight, ocean freight, and export shipments.
• Support freight claim management and shipment exception resolution.
• Ensure carrier route guides and transportation procedures are followed.
• Review transportation metrics and identify opportunities for improvement.
• Support customs compliance processes and documentation accuracy.
• Assist with HTS classification management and tariff monitoring.
• Coordinate with customs brokers and freight forwarders regarding shipment issues.
• Support audits related to customs entries, freight invoices, and regulatory compliance.
• Maintain awareness of changing import, export, and transportation regulations.
• Identify opportunities for cost savings, efficiency improvements, and automation.
• Support implementation of new logistics technologies and systems.
• Assist with standard operating procedure development and maintenance.
• Drive continuous improvement initiatives related to transportation, customs, and logistics processes.
• Maintain relationships with carriers, freight forwarders, customs brokers, and logistics service providers.
• Monitor carrier performance, service failures, and corrective actions.
• Participate in transportation bid processes and carrier evaluations.
• Assist in negotiating service improvements and cost-saving opportunities.
• Track and report logistics KPIs.
• Analyze transportation spend, freight claims, delivery performance, and service metrics.
• Prepare reports and presentations for management review.
• Support annual budgeting and forecasting activities.
• Ensure compliance with company policies and transportation regulations.
• Support CTPAT, customs compliance, and supply chain security initiatives when applicable.
• Promote a safe working environment and adherence to company safety standards.
• Ensure required documentation is completed accurately and retained appropriately.

Skills

Leadership

Team supervision

Analytics

Process improvement

Regulatory compliance

Education

Bachelor's degree in Business/Logistics

Job description

H in North Carolina is seeking a Logistics Lead to coordinate the daily operations of the Logistics Department, supervise staff, and ensure compliance with company policies, transportation regulations, and trade requirements.

You will oversee inbound/outbound transportation, monitor domestic and international shipments, and drive process improvements, cost reductions, and cargo security while serving as acting department leader in the Logistics Manager's absence.