Shipping Operations & Carrier Optimization Specialist

Gap Inc.; United States; On-site; USD 42,000 - 68,000; Full time

Job summary

Gap Inc. is seeking a Shipping Scheduler responsible for day-to-day shipment scheduling, negotiating with 3rd party carriers, and verifying driver logs to ensure accurate shipments and timely delivery.

You will collaborate with leadership to meet business and customer needs through efficient shipping operations across the organization. You will route and schedule trucks and carriers, handle customer concerns, and develop trusted partnerships while using established tools to categorize and share

Qualifications

• Knowledge of parcel carriers, services, and pricing.
• Ability to juggle multiple tasks and learn fast.
• Ability to prioritize workload with a sense of urgency.
• Strong verbal and written communication skills.

Responsibilities

• Route and schedule company trucks, shipments and 3rd party carriers.
• Resolve customer complaints and issues pertaining to shipping.
• Build relationships with internal and external partners to optimize solutions.
• Use established tools and procedures to organize information.
• Exchange job-related information to provide routine support.

Skills

Parcel knowledge

Task coordination

Urgency and prioritization

Communication skills

Process knowledge

Job description

Gap Inc. is seeking a Shipping Scheduler responsible for day-to-day shipment scheduling, negotiating with 3rd party carriers, and verifying driver logs to ensure accurate shipments and timely delivery.

You will collaborate with leadership to meet business and customer needs through efficient shipping operations across the organization. You will route and schedule trucks and carriers, handle customer concerns, and develop trusted partnerships while using established tools to categorize and share