Logistics Operations Coordinator — Drive Efficient Shipments

Expeditors; Ellenwood (GA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Paid vacation

Health plan

Life Insurance

Employee Stock Purchase Plan

Training and development program

Growth opportunities

Referral bonus

Job summary

Expeditors in the United States seeks a Transportation Operations Coordinator to drive carrier performance and coordinate processes across carriers, 3pls, and warehouses. You will ensure efficient transportation by analyzing customer needs and selecting cost-effective shipping methods.

You will serve as a liaison across internal teams and external vendors, monitor KPIs, resolve bottlenecks, and provide data-driven insights to improve operational efficiency and service levels.

Qualifications

• Bachelor's degree or equivalent working experience.
• 1-2 years experience in supply chain, logistics and or transportation.
• Experience with ERP, TMS, and WMS software.
• Knowledge of international shipping regulations and customs procedures.
• Strong communication and negotiation skills.
• Analytical mindset with data interpretation abilities.
• Type at least 45 wpm.

Responsibilities

• Build customer relationships and provide excellent customer service.
• Identify and address issues that may impact customer satisfaction and work on solutions.
• Coordinate with customers, 3pls, carriers, warehouses and other stakeholders to streamline the supply chain to meet KPIs and OTIF.
• Arrange transportation for shipments, considering cost, transit time, and mode of transport.
• Drive carrier performance for Hub and Spoke locations.
• Responsible for transportation management of warehouse inbound and outbound activities and capacity management.
• Support data collection and interpretation to improve transportation operational efficiency.
• Coordinate with multiple parties to resolve issues that arise.
• Serve as the main liaison for logistics inquiries with vendors and customers.
• Support domestic and international shipments and ensure carrier requirements are known.
• Monitor inbound and outbound deliveries to ensure destinations are reached as requested.
• Proactively resolve bottlenecks in shipping and receiving processes.
• Develop and monitor carrier KPIs and metrics for transportation analysis.
• Identify corrective actions for delivery issues and SOPs.

Skills

Communication skills

Analytical thinking

Data interpretation

Negotiation skills

Attention to detail

Education

Bachelor's degree or equivalent

Tools

ERP systems

Transportation Management System (TMS)

Warehouse Management System (WMS)

Job description

Expeditors in the United States seeks a Transportation Operations Coordinator to drive carrier performance and coordinate processes across carriers, 3pls, and warehouses. You will ensure efficient transportation by analyzing customer needs and selecting cost-effective shipping methods.

You will serve as a liaison across internal teams and external vendors, monitor KPIs, resolve bottlenecks, and provide data-driven insights to improve operational efficiency and service levels.