Shipping & Logistics Coordinator — Carrier Partnerships

Gap Inc.; Gallatin (TN); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) matching

Stock purchase plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

Job summary

Gap Inc. is seeking a shipping coordinator in Gallatin, TN, to manage daily shipment scheduling, negotiate 3rd party carrier rates, verify drivers’ logs, and ensure accurate shipments. You will work closely with leadership to meet business and customer needs with efficient shipping operations across the organization.

The role emphasizes customer curiosity, strong communication, and collaboration with internal and external partners to deliver cost-effective, timely service.

Qualifications

• Basic knowledge of parcel transportation carriers, services, and pricing.
• Ability to coordinate multiple tasks and cross-train to learn different skills.
• Strong sense of urgency with the ability to independently prioritize workload.
• Excellent verbal and written communication skills.

Responsibilities

• Route and schedule company trucks, shipments and 3rd party carriers.
• Resolve shipping-related customer complaints and issues.
• Build relationships with internal and external partners to optimize logistics.
• Use established tools and procedures to identify, organize and categorize information.
• Exchange job related information to provide routine support on an ongoing basis.

Skills

Carrier knowledge

Task coordination

Urgency & prioritization

Communication skills

Process learning

Job description

Gap Inc. is seeking a shipping coordinator in Gallatin, TN, to manage daily shipment scheduling, negotiate 3rd party carrier rates, verify drivers’ logs, and ensure accurate shipments. You will work closely with leadership to meet business and customer needs with efficient shipping operations across the organization.

The role emphasizes customer curiosity, strong communication, and collaboration with internal and external partners to deliver cost-effective, timely service.