Shipping Office Assistant

Sofidel SpA; Haines City (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Career development

Values-driven culture

Job summary

Sofidel America is seeking a Shipping Office Assistant to join our Haines City, FL team. This role focuses on processing outbound shipping documentation, data entry in SAP, and maintaining accurate records to ensure smooth outbound movement of shipments.

The ideal candidate is detail-oriented, with 3+ years shipping/receiving experience, bilingual English/Spanish, and strong organizational and communication skills.

Qualifications

• High School Diploma required; Associate's degree a plus.
• Minimum 3 years proven experience as shipping and receiving admin/clerk or similar position
• Knowledge of HACCP & OSHA standards
• Bilingual in English and Spanish
• Knowledge in SAP and MS Office
• Excellent organizational skills
• Great communication and interpersonal abilities

Responsibilities

• Check in drivers, verify info and the order, log them, and assign a door.
• Data entry into SAP and billing the order; file completed paperwork in trailer.
• Communicate with Transportation Office Assistant about carrier ETAs.
• Prepare shipping labels for small package shipments.
• Coordinate with other departments for deliveries.
• Monitor and reply to emails, scan and file paperwork, print orders for next day, escalate issues to appropriate department.

Skills

Bilingual EN/ES

Data entry

Organizational skills

Communication

Interpersonal skills

Shipping administration

Education

High School Diploma

Associate's degree

Tools

SAP

MS Office

Job description

Sofidel America, a subsidiary of the Sofidel Group, is a leading manufacturer of tissue paper products for hygienic and household use. We are currently seeking a Shipping Office Assistant (SOA) to join our Haines City, FL team. We are looking for a detail oriented and organized professional who is interested in a long term opportunity with a stable and growing organization.

As a Shipping Office Assistant (SOA), you will be responsible for processing outbound shipping documentation, verifying shipping information, maintaining accurate records, and ensuring all documentation is properly scanned and filed. This role requires accuracy, attention to detail, and adherence to established procedures while supporting the efficient movement of outbound shipments.

Job Responsibilities

Responsibilities include, but are not limited to:

• Check in drivers -this includes verifying their info and the order they are picking up, adding them to our log book, and then assigning them a door.
• Data entry- When trucks are done being loaded you will enter the appropriate data into SAP and bill the order out. Once the order is billed out you will put completed paperwork in the trailer.
• Communicate with Transportation Office Assistant (TOA) with carrier estimated times of arrival.
• Prepare shipping labels for all small package shipments.
• Communicate with other departments outside of transportation for deliveries.
• Other responsibilities include monitoring and replying to emails in a timely manner, scanning and filing paper work, printing orders for the next day, and communicating issues to the appropriate department / or supervisor.

Job Requirements

• High School Diploma required; Associate's degree a plus
• Minimum 3 years Proven experience as shipping and receiving admin/clerk or similar position
• Knowledge of HACCP & OSHA standards
• Bilingual in English and Spanish
• Knowledge in SAP and MS Office
• Excellent organizational skills
• Great communication and interpersonal abilities

Company Benefits

• Competitive hourly wages
• Comprehensive benefits package including medical, dental, and vision insurance
• 401(k) plan with company match
• Paid time off and holidays
• Career development within a growing global organization
• A values-driven culture focused on safety, innovation, and sustainability