Shipping & Customer Experience Specialist

Multi - Location Owner - David Alexander

Mansfield (TX)

On-site

USD 17,000 - 22,000

Part time

6 days ago

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Job summary

The UPS Store in Mansfield, TX is seeking a Center Associate to deliver top-tier customer service. You will receive and process packages for shipping, operate copiers and laminators, and advise customers on product and service options, including best-value solutions.

Ideal candidates have retail experience, strong computer skills, a high school diploma or GED, and a friendly, professional demeanor. You will learn all product offerings and demonstrate confidence in industry practices as you

Qualifications

High school diploma or GED required.
Proficient with Microsoft Office and Adobe Suites.
Excellent phone and communication skills.

Responsibilities

Delivers outstanding customer service to walk-in customers and telephone inquiries.
Continuously practices good listening skills with customers, UPS Store team members, and leadership.
Takes ownership of the customer's shipping needs and offers viable solutions.
Takes action to learn all product and service offerings, alternative solutions, and industry trends.
Operates all equipment, software, and devices in an expert fashion and is willing to teach others.
Maintains a clean, organized, and safe working environment.
Performs other duties as assigned.