Shipping & Customer Service Specialist

The UPS Store #2584; MIDDLETOWN (OH); On-site; USD 17,000 - 21,000; Full time

Job summary

The UPS Store #2584 is seeking a Center Associate to deliver world-class customer service and process packages while operating copiers, binding, laminating, and POS devices. A friendly, professional image and quick learning ability are essential for success.

Ideal candidates have retail experience, strong computer skills, and a high school diploma or GED. The role emphasizes accurate information and best-value options across services, with responsibilities including customer interactions and

Qualifications

• High school diploma or GED required.
• Strong computer skills, including Microsoft Office and Adobe Suites.
• Excellent phone skills and communication.
• Prompt, reliable, and responsible.
• Able to lift 40+ pounds.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries.
• Takes ownership of the customer's shipping needs and offers viable solutions.
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others.
• Maintains a clean, organized, and safe working environment.
• Performs other duties as assigned.

Skills

Customer service

Computer skills

Communication skills

Reliability

Education

High school diploma or GED

Tools

Microsoft Office

Adobe Suites

Job description

The UPS Store #2584 is seeking a Center Associate to deliver world-class customer service and process packages while operating copiers, binding, laminating, and POS devices. A friendly, professional image and quick learning ability are essential for success.

Ideal candidates have retail experience, strong computer skills, and a high school diploma or GED. The role emphasizes accurate information and best-value options across services, with responsibilities including customer interactions and