Center Associate: Retail & Shipping Specialist

The UPS Store #4284; Mansfield (TX); On-site; USD 17,000 - 21,000; Part time

Job summary

The UPS Store #4284 in Mansfield, TX is seeking a Part-Time Center Associate to deliver world-class customer service by processing packages, operating copiers, fax machines, binding equipment, laminating machines, and POS devices, and guiding customers to best-value options. You will learn all product offerings and work 25–30 hours weekly.

Responsibilities include assisting walk-in customers, handling inquiries, keeping the store clean and safe, and performing other duties as assigned.

Qualifications

• High school diploma or GED required.
• Strong computer skills, including Microsoft Office and Adobe Suites.
• Outstanding phone skills.
• Strong verbal and written communication skills, including spelling and math.
• Prompt, reliable, and responsible.
• Able to lift 40+ pounds.
• Willing and able to work 25 to 30 hours per week for a 6-day work week.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned

Skills

Strong computer skills

Outstanding phone skills

Verbal communication

Written communication

Reliability

Lift up to 40 lbs

Education

High school diploma or GED

Tools

Microsoft Office

Adobe Suites

Job description

The UPS Store #4284 in Mansfield, TX is seeking a Part-Time Center Associate to deliver world-class customer service by processing packages, operating copiers, fax machines, binding equipment, laminating machines, and POS devices, and guiding customers to best-value options. You will learn all product offerings and work 25–30 hours weekly.

Responsibilities include assisting walk-in customers, handling inquiries, keeping the store clean and safe, and performing other duties as assigned.