Shipping Administrative Specialist

Siemens; Hingham (MA); On-site; USD 46,000 - 63,000; Full time

Job summary

Siemens in Hingham, MA seeks a Field Service Support Specialist to provide field-based technical and administrative support. You will assist with equipment, track service activities, process shipments, and maintain precise service records.

The role requires strong computer skills, attention to detail, and effective communication with customers and internal teams. Preferred experience includes FedEx Ship Manager and UPS WorldShip, along with reliability in handling multiple tasks and

Qualifications

• Strong computer skills including Microsoft Office Suite (Word, Outlook) and database systems.
• Experience with FedEx Ship Manager and UPS WorldShip or similar shipping platforms.
• Careful observation and dedication to maintaining accurate documentation.
• Strong data entry and recordkeeping skills.
• Ability to prioritize tasks and manage multiple responsibilities.
• Strong verbal and written communication skills.

Responsibilities

• Provide field service support by assisting with equipment, technical issues, and customer requests.
• Use computer systems and software applications to track, document, and manage service activities.
• Process and coordinate shipments using FedEx and UPS shipping systems, including crafting labels, tracking shipments, and resolving delivery issues.
• Maintain accurate service records, shipping documentation, and inventory data.
• Ensure all information is entered with a high level of accuracy and attention to detail.
• Prepare reports, update databases, and verify documentation for completeness.
• Communicate effectively with customers, vendors, and various internal groups.

Skills

MS Office

Database systems

Data entry

Communication

Multitasking

Tools

FedEx Ship Manager

UPS WorldShip

Job description

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That's why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?

Transform the everyday with us!

Field Service Support Specialist – Hingham, MA

We are seeking a reliable and detail-oriented Field Service Support Specialist to provide technical and administrative support in the field. The ideal candidate will possess strong computer skills, good attention to detail, and the ability to accurately document and communicate information while supporting customers and internal teams.

You will make a difference by:

• Provide field service support by assisting with equipment, technical issues, and customer requests.
• Use computer systems and software applications to track, document, and manage service activities.
• Process and coordinate shipments using FedEx and UPS shipping systems, including crafting labels, tracking shipments, and resolving delivery issues.
• Maintain accurate service records, shipping documentation, and inventory data.
• Ensure all information is entered with a high level of accuracy and attention to detail.
• Prepare reports, update databases, and verify documentation for completeness.
• Communicate effectively with customers, vendors, and various internal groups.

Follow Company Procedures, Safety Requirements, And Quality Standards.

You’ll win us over by having the following qualifications:

Basic Qualifications:

• Strong computer skills, including Microsoft Office Suite (Word, Outlook) and database systems.
• Experience with FedEx Ship Manager and UPS WorldShip or similar shipping platforms.
• Careful observation and dedication to maintaining accurate documentation.
• Strong data entry and recordkeeping skills.
• Ability to prioritize tasks and manage multiple responsibilities.
• Strong verbal and written communication skills.

Preferred Qualifications:

• Field Service, Shipping, Or Logistics Experience Preferred

About Siemens:

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers. Learn more about Siemens here.

Our Commitment to Equity and Inclusion in our Diverse Global Workforce:

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.

#MFGHingham

$46k $63K