Sales Support Professional

Siemens Healthineers; Hoffman Estates (IL); On-site; USD 73,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Disability insurance

Parking/Public transportation paid

Paid time off

Paid sick time

Job summary

Siemens Healthineers in Hoffman Estates, IL is seeking a Sales Support Professional to handle order logistics with SAP, ensuring timely processing of orders and accurate invoicing. You will liaise with domestic and international sales teams and coordinate with Production Planning to release orders for on-time shipment.

The role requires a bachelor’s degree or equivalent, experience in supply chain or order logistics, and proficiency in SAP SD, Excel, and Adobe Acrobat.

Qualifications

• Bachelor's degree or equivalent experience required.
• Supply Chain or Order Logistics experience.
• Familiar with order management, production scheduling and invoicing.
• Experience with SAP Sales and Distribution module, Excel and Adobe Acrobat.
• Detail-oriented, analytical, customer service focused with strong written and verbal communication.

Responsibilities

• Review, revise and process system and accessory orders in SAP.
• Maintain communication with domestic and international sales organizations to manage orders in your territory.
• Interface with Production Planning to ensure timely release of orders for on-time shipment.
• Troubleshoot installation inquiries and support the parts replacement process for the Factory Installation Team.
• Ensure accurate and timely invoicing of all shipped order activity.
• Monitor and maintain order backlog.
• Provide reporting of order activity for management reporting.
• Collaborate with other departments to maintain teamwork and efficiency.

Skills

SAP SD

Order management

Production scheduling

Invoicing

Detail oriented

Analytical

Customer service

Communication

Team player

Education

Bachelor's degree or equivalent experience

Tools

Excel

Adobe Acrobat

SAP SD

Job description

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Sales Support Professional to provide order logistics administration for the Molecular Imaging division in Hoffman Estates, Illinois.

Includes

• Reviewing, revising and processing system and accessory orders in SAP in a timely and technically correct manner,
• Maintaining a high level of communication with domestic and international sales organizations to manage the orders within your assigned geographic territory,
• Interfacing with Production Planning to ensure timely and accurate release of orders to production for complete and on-time shipment,
• Troubleshooting installation inquiries and supporting the parts replacement process for the Factory Installation Team.
• Ensuring accurate and timely invoicing of all shipped order activity
• Monitoring and maintaining order backlog,
• Providing reporting of order activity to support the department's management reporting, and
• Working with other department members to ensure a high level of teamwork and efficiency are maintained throughout the group.

This position may suit you best if you are familiar with what is below

• You are familiar with order management, production scheduling and invoicing.
• You have experience with SAP Sales and Distribution module, Excel and Adobe Acrobat.
• You are detail-oriented, analytical, customer service focused, with strong written and verbal communication skills to interact with internal and external colleagues.
• You are a pro-active, problem-solver and team player who takes initiative and is willing to ask for guidance as needed.

Required skills to have for the success of this role

• Bachelor's degree or equivalent experience required
• Supply Chain or Order Logistics experience

Who we are

We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work

When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual's potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world's most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

To find out more about Siemens Healthineers businesses, please visit our company page here.

The base pay range for this position is:

$73,030 - $100,419

Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.

The Company offers the following benefits for this position, subject to applicable eligibility requirements

• medical insurance
• dental insurance
• vision insurance
• 401(k) retirement plan
• life insurance
• long-term and short-term disability insurance
• paid parking/public transportation
• paid time off
• paid sick and safe time

Equal Employment Opportunity Statement

Siemens Healthineers is an Equal Opportunity and Aff…

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, click here.

Reasonable Accommodations

Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you require a reasonable accommodation in completing a job application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you're unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at [e-mail]. Please note HR People Connect People Contact Center will not have visibility of your application or interview status.

Export Control

A successful candidate must be able to work with controlled technology in accordance with US export control law. It is Siemens Healthineers' policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.