Shipper & Dispatch Coordinator

Axis Communications; Florida; On-site; USD 42,000 - 62,000; Full time

Job summary

IPEX, a leading North American provider of advanced plastic piping systems, is seeking a Shipper in Charlotte, North Carolina. The role collaborates with the Traffic Department to ensure orders and transfers are shipped accurately, on time, and with exceptional service.

As a primary contact for drivers and customers, you will dispatch orders, manage BOLs, and maintain compliant records while aligning with C-TPAT requirements.

Qualifications

• College diploma or degree, and/or a minimum of 3 years of experience in a similar shipping, logistics, or transportation role
• Strong working knowledge of Microsoft Office applications, including Outlook, Excel, and Word
• Excellent communication, teamwork, and customer service skills
• Ability to adapt to changing priorities and workload demands

Responsibilities

• Coordinate and assign orders as they are released, considering delivery timelines and destination requirements
• Maintain picking sequences based on order priority and warehouse zoning to support efficient operations
• Manage and prioritize urgent shipments and customer pick-ups
• Utilize Transportation Management System (TMS) to select the most effective carrier solutions
• Dispatch orders and transfers in accordance with IPEX service and quality standards
• Monitor and track shipments through phone and online systems
• Respond to customer inquiries and provide updates on orders and deliveries
• Serve as the primary contact for drivers and customer pick-ups at the shipping desk
• Prepare and process Bills of Lading (BOLs) accurately and efficiently, ensuring all documentation is complete
• Maintain organized and compliant records and filing systems in accordance with C-TPAT requirements

Skills

Communication

Teamwork

Customer service

Attention to detail

Adaptability

Education

College diploma or degree

Tools

Microsoft Office

Job description

IPEX, a leading North American provider of advanced plastic piping systems, is seeking a Shipper in Charlotte, North Carolina. The role collaborates with the Traffic Department to ensure orders and transfers are shipped accurately, on time, and with exceptional service.

As a primary contact for drivers and customers, you will dispatch orders, manage BOLs, and maintain compliant records while aligning with C-TPAT requirements.